Bridgett Kendall
Ayden,NC
Summary
Veteran RN with expertise in case management, home care leadership, high-risk labor and delivery, postpartum care, and breastfeeding education, equipped with advanced certifications in certified case management, mental health first aid, advanced fetal monitoring, and neonatal resuscitation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Case Manager
Community Care of North Carolina
05.2020 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Advocated for patients with insurance companies, securing coverage for necessary treatments and medications.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Boosted patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
RN Clinical Supervisor
Maxim Healthcare Services
04.2016 - 05.2020
- Supervised a team of CNAs, LPNs, and RNs in delivering individualized nursing care for clients of all ages. Executed admission and recertification visits ensuring compliance with Medicaid and private insurance. Conducted interviews, hired staff, and facilitated orientation and skills training sessions with in-lab skills assessments. Delivered advanced educational training for CNAs focused on specialized nursing procedures such as gastronomy tube care and intermittent urinary catheterization procedure and technique. Participated in community outreach events to raise awareness and promote benefits of home care nursing.
Travel Nurse
American mobile healthcare-OB RN-travel contract
04.2015 - 04.2016
- Established new OB unit delivering couplet care for mothers post vaginal delivery and cesarean sections.
- Provided comprehensive care for laboring patients and patients undergoing cesarean sections. Also assisted attending provider with cesarean procedures.
- Assisted with charge nurse duties within three weeks of joining due to extensive labor and delivery experience.
RN
Martin General Hospital
09.2014 - 04.2015
- Provided comprehensive care to laboring patients, postpartum mothers, and newborns in small unit environment.
- Provided comprehensive care for select gynecological patients post-surgery.
- Participated in development of policies aimed at improving patient care standards.
- Established breastfeeding class to serve unmet community needs.
- Worked alongside manager to implement breastfeeding education initiatives.
- Facilitated breastfeeding assistance programs in community due to unavailability from county resources.
Registered Nurse
Physician's East
07.2013 - 07.2014
- Assisted OBGYN provider with exam, sterilization, and infertility procedures for OBGYN practice.
- Conducted daily triage of patients over the phone for appointment urgency.
- Oversaw laboratory management and medication scheduling, including refill notifications.
- Communicated test outcomes through letters for both normal and abnormal results.
- Applied nursing expertise to assess hydration needs of OB patients and start IVs.
- Administered medication injections and monitored non-stress tests efficiently.
- Mentored colleagues on OB patient care, enhancing overall team confidence.
- Drew upon labor and delivery background to optimize patient care strategies.
Registered Nurse
Vidant Medical Center
06.2008 - 06.2013
- Delivered high-risk obstetric nursing care to laboring and postpartum women and newborns.
- Established strong relationships with patients through exceptional delivery support.
- Monitored fetal health using advanced techniques to ensure safe outcomes.
- Managed IV starts, administered medications, including oxytocin and magnesium sulfate, during critical situations.
- Performed operating room duties and managed recovery for patients post-C-section.
- Certified as a breastfeeding educator, providing essential guidance to new mothers.
Education
Nursing (ADN) - undefined
Pitt Community College
Greenville, NC01.2008
Skills
- Home Care Clinical Supervisor
- RN Care Manager
- RN
- Leadership Experience
Certification
- Nurse's License
- Active-Recertification due December 2025
- Class: RN, State: NC
- BLS, ACLS, NRP, CCM, NRP
Websites
Timeline
RN Case Manager
Community Care of North Carolina
05.2020 - Current
RN Clinical Supervisor
Maxim Healthcare Services
04.2016 - 05.2020
Travel Nurse
American mobile healthcare-OB RN-travel contract
04.2015 - 04.2016
RN
Martin General Hospital
09.2014 - 04.2015
Registered Nurse
Physician's East
07.2013 - 07.2014
Registered Nurse
Vidant Medical Center
06.2008 - 06.2013
Nursing (ADN) - undefined
Pitt Community College