Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bridgett McAllister

Summary

Dynamic operations manager with a proven track record at Soccer Master, excelling in inventory control and customer service. Skilled in strategic planning and employee training, I foster collaboration and communication to enhance team performance. Achieved significant improvements in operational efficiency while maintaining quality assurance standards.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Soccer Master
08.2017 - Current

1.Endorsed positive collaboration and communication with staff.

2. Oversees facility receiving making sure products are shipped and received with P.O.s built correctly.

3. Train two shifts on heat pressing and oversaw placements of logos.

4. Effectively handled company's budget while ordering logos and product.

5. Proficiently controlled inventory, cycle counts, picked orders and quality check.

6. Highly motivated in customer service and resolving any issues that may arise.

Department Manager

Toys"R"Us and Babies "R"Us
03.2012 - 06.2018
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence. Including cycle counts
  • Collaborated with other departments and staff to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Received and unloaded truck insuring all product is on the Manifest. Making sure product is scanned in and out of bays assuring the floor is fully replenished.

Education

Bachelor of Science - Psychology And Science

University of Phoenix
Little Rock, AR
05-2016

High School Diploma -

Waynesville High School
Waynesville, MO
05-1996

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Retention
  • Detailed oriented
  • Collaboration and communication
  • Employee training
  • Detailed cleaning
  • POS, word, and word excell
  • Cashier
  • Warehouse receiving, order picker, packer, and shipping

Accomplishments

  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Manager of Operations

Soccer Master
08.2017 - Current

Department Manager

Toys"R"Us and Babies "R"Us
03.2012 - 06.2018

Bachelor of Science - Psychology And Science

University of Phoenix

High School Diploma -

Waynesville High School
Bridgett McAllister