Summary
Overview
Work History
Education
Skills
Section name
Timeline
Bridgett Overton

Bridgett Overton

San Antonio,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

28
28
years of professional experience

Work History

Owner

Destiny Funds Network LLC
07.2015 - 03.2025
  • Managed day-to-day business operations, including scheduling appointments, cleaning and staging client’s homes, and marketing.
  • Consulted with clients to assess needs and propose optimal solutions.
  • Optimized team hiring, training and performance.
  • Built and maintained strong relationships with clients.

Customer Service Clerk

The City of Flint
03.1997 - 07.2019
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Generated management reports every month for use in key decision making.
  • Organized efficient service responses by directing visitors and callers to correct personnel.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Broker

Motor Movers Auto Transport
11.2013 - 02.2015
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Advised clients on vehicle shipping procedure and promoted customer satisfaction.
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Northern High School, Flint, MI
06-1987

Skills

  • Operational Analysis
  • Complex Problem Solving
  • Board Oversight
  • Strategic Planning and Execution
  • Budget Planning
  • Issue and Complaint Resolution
  • Understanding Customer Needs
  • Administrative and Office Support

Section name

  • BRIDGETT OVERTON
  • 6211 W Wikieup Lane
  • Glendale, AZ 85308
  • (810) 522-3469
  • Bridgettsnetwork@gmail.com
  • Date:
  • To:
  • As an experienced leader, the advertisement for Customer Service Representative with [Target Company] sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
  • I bring a comprehensive set of skills that I believe will be valuable to [Target Company]. In my previous role, I honed my abilities in complaint resolution and quality assurance, providing a firm foundation for the Customer Service Representative position. My communication, people-centric nature, and compassion have afforded me excellent leadership skills.
  • I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in customer service, my focus on building strong professional relationships has been a beneficial asset throughout my career.
  • Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Customer Service Representative role.
  • Thank you for your time and consideration of my candidacy.
  • Sincerely
  • Bridgett Overton

Timeline

Owner - Destiny Funds Network LLC
07.2015 - 03.2025
Broker - Motor Movers Auto Transport
11.2013 - 02.2015
Customer Service Clerk - The City of Flint
03.1997 - 07.2019
Northern High School - ,

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