Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic
Bridgett Parsons

Bridgett Parsons

Prosperity,SC

Summary

Adaptable certified South Carolina Paramedic with over 29 years of experience applying exceptional critical thinking and decision-making skills. Effectively assessed patients and performed life-saving treatments and procedures. Repeatedly acknowledged for Emergency Medical care for both Pediatric and Adults and demonstrated exceptional healthcare performance. Certified American Heart Association in BLS, ACLS & PALS. Training Faculty and Instructor with Americal Heart Association in BLS, ACLS & PALS. Newberry County EMS Assistant to Director of EMS, A Shift Supervisor, Training Officer, Community Outreach Coordinator, SCDHEC Forms Control Officer as well as Logistics Coordinator. Patient-focused paramedic equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Dedicated clinician bringing 29 years of excellent performance in medical roles. Offers unwavering work ethic and dedication to patient care. Industrious and focused on continuous professional development. Committed medical professional actively pursuing an opportunity to contribute value to the emergency department team through a advanced clinical role. Meticulous and compassionate with demonstrated success in executing compassionate patient care and reasoned decision-making under pressure. Highly skilled in wound care and IV administration with a strong foundation of knowledge in emergency medicine. Focused Paramedic with decades years of experience. Driven to deliver excellent medical care and create strong patient rapport in challenging situations. Motivated and driven worker with proven history of compassionate care. Organized Paramedic offering demonstrated success of building patient rapport and delivering superior medical care. Thorough and focused under pressure with a history of creating a trusting and effective care environment under volatile conditions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Expert Training Officer successful at maximizing employee performance and improving grasp of policies by managing quality-driven training programs. Experienced in teaching classes and personally mentoring employees. Computer-savvy professional with advanced skills in Emergency Medicine. Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance.

Overview

1
1
Certification

Work History

Paramedic Supervisor - Training Officer

Newberry County EMS
Newberry , South Carolina
10.19-99 - Current
  • Monitored and evaluated personnel performance in order to ensure compliance with departmental policies and procedures.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Responded quickly to medical emergencies to promote best possible health outcomes.
  • Cleaned wounds and applied gauze and bandages to prevent infection.
  • Participated in meetings with local government representatives in order to discuss issues related to ambulance services.
  • Facilitated communication between medical personnel, other departments, and external agencies as needed.
  • Provided clinical guidance to paramedics regarding diagnosis, treatment protocols, medications.
  • Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
  • Assessed emergency situations and prioritized medical care for patients.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Implemented quality assurance initiatives aimed at improving service delivery levels across the department.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Documented care provided to patients into reports for submission to supervisor.
  • Reviewed incident reports submitted by paramedics for accuracy and completeness.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Investigated any incidents involving negligence or misconduct reported by paramedics or other personnel.
  • Ensured that all equipment was properly maintained and calibrated according to safety standards.
  • Administered CPR and other life-saving techniques on patients in cardiac arrest.
  • Maintained records management system to process personnel information and produce reports.
  • Communicated regularly with EMS directors from other organizations regarding mutual aid agreements.
  • Recruited, hired and trained new medical and facility staff.
  • Explained policies, procedures and services to patients.
  • Responded promptly to complaints from patients or their families concerning paramedic services provided.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Performed administrative duties such as scheduling shifts, managing payroll records, ordering supplies.
  • Served as an instructor for new hires during orientation programs or refresher courses.
  • Collaborated with other health professionals in order to coordinate patient care plans and optimize outcomes.
  • Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
  • Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
  • Inspected ambulances prior to each shift for cleanliness, proper functioning of equipment.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Developed strategies to improve operational efficiency within the organization.
  • Loaded patients into ambulances in preparation for transport to nearest medical center.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
  • Conducted regular drills, training sessions, and emergency response exercises for staff members.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Obtained details regarding patient by questioning family members and bystanders.
  • Supervised the daily operations of a fleet of ambulances and paramedics.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Communicated with patients with compassion while keeping medical information private.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Developed medical programs that promoted community health and research.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Assisted in developing budget proposals for new equipment purchases or additional staffing needs.
  • Coordinated patient care activities on-site at emergency scenes or during transport to healthcare facilities.
  • Analyzed data collected from paramedic responses in order to identify areas for improvement.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Attended continuing education classes in order to stay current on industry trends and best practices.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Delivered products to customer locations on time.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Modified teaching strategies to customize lesson plans for different student needs.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Developed and implemented comprehensive training programs for new staff members.
  • Developed strategies to enhance employee knowledge and skills related to their job roles.
  • Designed and produced instructional materials, such as handouts, manuals, audiovisual aids, computer tutorials.
  • Provided instructional guidance to trainers and trainees during sessions.
  • Facilitated workshops on communication techniques and other relevant topics.
  • Implemented innovative approaches for delivering instruction in virtual classrooms or remote locations.
  • Created and utilized successful lesson plans to train on outlined material.
  • Scheduled classes based on availability of resources and instructors' expertise levels.
  • Organized training for 40 employees twice monthly.
  • Organized key training sessions and qualifications for personnel.
  • Created and maintained a database of employee training records.
  • Explained goals and expectations required of trainees.
  • Conducted assessments to evaluate the effectiveness of current training methods.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Selected and assigned instructors to conduct training.
  • Assessed individual performance needs through interviews or focus groups, then designed customized solutions accordingly.
  • Monitored progress of trainees through observation or feedback from supervisors and mentors.
  • Coordinated recruitment and placement of training program participants.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Prepared reports outlining progress of employees' development activities.
  • Maintained strong knowledge in advanced emergency medicine by participating in workshops, conferences and online education classes.
  • Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Performed as company-wide subject matter expert for training matters.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Determined training needs and developed related classes.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Created and offered additional materials to enhance training.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Researched current trends in corporate education and evaluated potential applications within organization's environment.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Participated in the selection process for trainers who will lead courses or workshops.
  • Assisted with the design of online learning modules using web-based technology tools.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Maintained relationships with external vendors providing specialized training services when needed.
  • Mentored specific employees on areas in need of improvement.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
  • Collaborated with subject matter experts to develop course content that meets industry standards.
  • Analyzed survey results from participants regarding their satisfaction with training programs.

Community Outreach Coordinator

Newberry County EMS
Newberry , Prosperity
05.01-20 - Current
  • Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
  • Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
  • Abided by safety training protocols and accident preparedness procedures to maintain safe working conditions.
  • Redesigned movement of goods to minimize costs and maximize value.
  • Supported logistics department by leveraging existing resources with cost-effective savings.
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Directed team activities by establishing task priorities and providing guidance.
  • Monitored regular maintenance and protection of project infrastructures and equipment.
  • Analyzed client orders and available personnel to plan and execute within client needs and expectations.
  • Maintained and updated systems to drive communication with internal and external customers.
  • Evaluated problematic conditions to resolve issues and optimize service levels.
  • Analyzed data to identify cost savings opportunities in the logistics process.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Monitored compliance with safety regulations and quality standards during transport operations.
  • Maintained records of damaged goods, backorders and applicable regulatory reporting.
  • Dispatched information to service providers to schedule freight movement.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Liaised with internal and external customers to drive timely delivery of goods and orders.
  • Evaluated current systems used for managing supply chain activities and identified areas for improvement.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Developed strategies to optimize stock levels while ensuring availability when needed.
  • Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
  • Collaborated with internal teams to coordinate shipments between multiple locations.
  • Recognized by management for providing exceptional customer service.
  • Modified existing software systems to enhance performance and add new features.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.
  • Delivered products to customer locations on time.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Achieved cost-savings by developing functional solutions to problems.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Collaborated with others to discuss new opportunities.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted collaboration among various government agencies involved in community development projects.
  • Directed activities of professional and technical staff members and volunteers.
  • Coordinated fundraising efforts to promote community organizations serving health needs of children.
  • Spearheaded fundraising efforts in support of community health organizations.
  • Gave presentations at public gatherings, community events and school meetings.
  • Provided individuals and families with information and resources to connect with available programs.
  • Planned and managed different community meetings, public forums and outreach events.
  • Implemented and evaluated staff, volunteer or training programs.
  • Cultivated relationships with local organizations to increase visibility in the community.
  • Recruited, trained and oversaw organizational volunteers.
  • Served in various leadership roles to plan and manage community initiatives.
  • Planned and managed community initiatives in various leadership roles.
  • Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Provided assistance in resolving conflicts between stakeholders or within the community.
  • Coordinated volunteer activities and initiatives to promote program objectives.
  • Provided counseling, case management, education and job training to diverse client base.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Attended networking events and served as an ambassador for organization's mission and vision.
  • Oversaw fundraising activities and preparation of public relations materials.
  • Recruited, interviewed, and hired volunteers and staff.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Advised senior management on strategic approaches for improving access to services within communities served.
  • Maintained schedule of class assignments to meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Paramedic- National Registry - South Carolina - Emergency Medical Technology

Update EMS Council
Greenville, SC
03-2000

Emergency Medical Technician - Advanced - Emergency Medical Technology

Update EMS Council
Greenville, SC
10-1999

Emergency Medical Technician - Emergency Medical Technology

Piedmont Technical College
Newberry, SC
10-1995

High School Diploma -

Newberry Academy
Newberry, SC
06-1994

Skills

  • Emergency Diagnostics
  • Medication Administration
  • IV Insertion
  • Patient Assessments

Affiliations

  • I enjoy reading and growing in knowledge and understand in Emergency Medicine.
  • I enjoy being on Lake Murray with family and friends.
  • I enjoy camping, traveling and spending time with friend and family, especially my two children Maggie and Eli.

Accomplishments

  • South Carolina Paramedic of the Year
  • Runner up Regional South Carolina Paramedic Competition
  • Newberry County EMS Meritorious Award Winner for leadership, mentorship and care and compassion for both employees and patients.
  • Runner-up Newberry Hospital Employee of the Year
  • Multiple time Award Winner - Newberry County EMS Employee of Year
  • Multiple time Award Winner - Newberry County EMS Paramedic of Year
  • Multiple time Award Winner - Newberry County EMS EMT of Year

Certification

  • National Registry Paramedic
  • South Carolina Paramedic
  • AHA BLS
  • AHA ACLS
  • AHA PALS
  • AHA Training Center Faculty
  • AHA BLS-Heart Saver Instructor
  • AHA ACLS Instructor
  • AHA PALS Instructor

References

References available upon request.

Timeline

Paramedic Supervisor - Training Officer

Newberry County EMS
10.19-99 - Current

Community Outreach Coordinator

Newberry County EMS
05.01-20 - Current

Paramedic- National Registry - South Carolina - Emergency Medical Technology

Update EMS Council

Emergency Medical Technician - Advanced - Emergency Medical Technology

Update EMS Council

Emergency Medical Technician - Emergency Medical Technology

Piedmont Technical College

High School Diploma -

Newberry Academy

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