Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Manager
The American Export Group & Intl’ Svcs, Inc.
Loxahatchee , FL
07.2007 - 03.2022
Maximized cash flow through optimal billing and collection processes.
Utilized company's accounting systems to review reports and prepare assessments.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
Maintained CRM database with customer updates and report generation.
Completed weekly payroll for employees.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
Developed and implemented office management procedures to increasing training team productivity and accuracy.
Mentored office employees on proper administrative procedures and how to use programs such as Quickbooks, keeping operations consistent and efficient for maximum performance.