Bridgett Velasquez
Rhome,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
Crowne Plaza Hotel
03.2023 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards for all six Hotel properties.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Processed employee claims involving performance issues and harassment.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Completed all onboarding for six Hotel properties.
- Continue to be a positive moving leader at all times.
- Ran reports through Paychex on a daily basis.
- Scheduled one on one Teams meeting's with GM's and AGM's
HR Coordinator
Caliber Collision
09.2022 - 02.2023
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Assisted with E-verify for all new Hires throughout the company.
- Assisted in running reports through Workday on a daily basis.
Lead Dispatcher
Protech Automotive Solutions
10.2017 - 09.2022
- Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Assisted in updating company policies related to dispatch operations, maintaining compliance with industry standards and regulations.
- Scheduled and responded to over 200 tickets per day.
Education
GED -
Northwest High School
Justin, TX05.1998
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Benefits and compensation management
- Corrective Action Planning
- Recruitment and hiring
- Talent Acquisition
- Onboarding and Orientation
- Employee Onboarding
- Training development
- Background Checks
- Employee Handbook Development
- Policy Enforcement
- Online position posting
- Internal Communications
- Exit Interviews
- Dispute Mediation
- Problem-Solving
- Relationship Building
- Employment Record Verification
- Budget Administration
- Accident Investigations
- Data Entry
- Prioritizing calls
- Dispatch Coordination
- Updating logs
- Route Planning
- Schedule Management
- Dispatching field personnel
- Closing tickets
- Service planning
- Verifying coverage
- Customer Service
- Decision-Making
- Critical Thinking
- Active Listening
- Paychex
- opera
- Workday
- Excel
Timeline
Human Resources Manager
Crowne Plaza Hotel
03.2023 - Current
HR Coordinator
Caliber Collision
09.2022 - 02.2023
Lead Dispatcher
Protech Automotive Solutions
10.2017 - 09.2022
GED -
Northwest High School
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