Bridgette Barbary
Jacksonville,Florida
Summary
Experienced Management Professional seeks to support a company's vision and assist in its growth. With over 25 years of experience in managing distressed assets, I possess exceptional leadership skills that motivate and strengthen on-site Management teams, enabling assets to perform above and beyond owners' expectations, both economically and financially. I'm a seasoned, dedicated, and highly motivated professional with diverse skills to offer.
Highly Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet Team goals. Team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Regional Property Manager
NDC Asset Management
05.2024 - Current
- Established strong partnerships with local government agencies, streamlining permitting processes for construction projects or zoning changes as needed.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Assisted in due diligence processes during new acquisitions, providing detailed assessments of potential investments'' operational strengths or weaknesses based on regional expertise.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Monitored industry trends and regulatory updates, implementing necessary changes promptly to maintain compliance across all managed properties.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
Portfolio Management Supervisor
Suncoast Property Management
10.2023 - 05.2024
- Managed 2000 single-family homes, townhomes, and duplexes with a team of 16 portfolio managers
- Provided day-to-day support to property owners and conducted regular calls with them
- Oversaw rent collection, evictions, lease renewals, move-in and move-out processes, and submitting and processing account adjustments, and delinquency calls to ensure compliance with Section 8 and HUD regulations
- Coordinate with HOA, when applicable, regarding posting notices and regulation compliance
- Managed and processed improvements, as well as owner and tenant escalation complaints
- Held weekly meetings with owners and investors
- Led a team in managing a portfolio worth $100M and achieved a consistent 10% ROI
- Collaborated with stakeholders to align investment strategies with organizational goals
- Additionally, implemented a new strategy that resulted in a 20% increase in portfolio performance
Property Manager
Bridge PM
09.2022 - 07.2023
- Trained new hires.
Ensured accurate submission of payroll and reported on financial performance
Oversaw rehab projects from start to finish, managed vendors, and administered project close-out activities
Utilized YARDI's Pay Scan to scan and approve vendor invoices weekly
Generated financial reports such as rent roll, market survey, KPIs, budget variances, and re-classes
Implemented cost-effective strategies to increase property value and reduce vacancies
Coordinated renovations and repairs, ensuring timely completion within budget constraints
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues promptly.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetic
Assistant Regional Manager
Allegiant PM
07.2019 - 08.2020
- Oversaw the daily operations of multiple properties that had over 1000 residential units
- In this role, I successfully led a team of property managers and maintenance staff and developed and implemented property management strategies to maximize occupancy rates and rental income
- Through my experience, it is crucial to conduct regular property inspections to ensure compliance with safety and maintenance standards
- Handling tenant inquiries, complaints, and requests professionally and promptly is also a vital part of the job
- Furthermore, coordinate repairs, maintenance, and renovations as needed, and market available properties to attract potential tenants
- Selecting qualified tenants according to fair housing regulations, negotiating lease agreements and renewals with tenants, and collecting rent payments while handling delinquencies
- Supervises and coordinates the preparation of annual operating and capital budgets
- I prepared financial reports, budgets, and forecasts for properties, developed and implemented budgets and marketing plans, and selected, hired, and trained on-site staff
Area Property Manager
Royal American management
09.2015 - 07.2019
- Oversaw applicant eligibility, monitored HUD programs and ensured compliance with regulations
- Prepared and reviewed eligibility files, enforced policies and procedures, assisted with software conversion, and trained field staff
- Reviewed rents, household income, and compliance regulations, and notified leadership of noncompliance
- Compiled and distributed data monthly, reviewed it for accuracy and noncompliance, and attended annual management reviews
- Conducted on-site file audits, provided phone support, tracked and reviewed Original Resident files, approved residency applications and certifications, and submitted monthly TRACS reports
- Ensure that properties comply with all governmental regulations, as well as LIHTC, HUD, Section 8 and, any local Housing Authority or agency's reporting requirements
- Maintained a waiting list for affordable housing and traveled to assigned communities for periodic government inspections (MOR & REAC)
- Implemented cost-saving measures through efficient resource allocation and expense tracking initiatives.
Education
CPM Designation -
IREM
12.2024
ARM -
IREM
01.2021
MOR Certication -
NCHM
02.2019
CMH -
NCHM
01.2013
SBBS -
NCHM
01.2012
COS -
NCHM
01.2007
High School -
Brentwood High School
Brentwood, NY05.1985
Skills
- Team leadership
- Financial analysis
- Portfolio evaluation
- Master of Conflict
- Exceptional customer service skills
- Escalations
- File Audits
- Affordable Housing Programs, Section 8, LIHTC, HUD, and Home
- Asset management
- Annual operating and capital budgets
- Document preparation
- Contract negotiation
- Business planning
- Sales management
Timeline
Regional Property Manager
NDC Asset Management
05.2024 - Current
Portfolio Management Supervisor
Suncoast Property Management
10.2023 - 05.2024
Property Manager
Bridge PM
09.2022 - 07.2023
Assistant Regional Manager
Allegiant PM
07.2019 - 08.2020
Area Property Manager
Royal American management
09.2015 - 07.2019
ARM -
IREM
MOR Certication -
NCHM
CMH -
NCHM
SBBS -
NCHM
COS -
NCHM
High School -
Brentwood High School
CPM Designation -
IREM
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