Bridgette Bassett

• Complied with policies and procedures and abided by HIPAA guidelines to protect privacy.
• Observed, reported, and documented resident conditions and activities.
• Promoted a safe, clean, and organized environment.
• Provided mental and emotional stimulation through facilitation of engaging activities.
• Provided personal care assistance to residents – personal hygiene, feeding, and mobility.
• Supported residential activities and functions through active planning and participation.
• Supported needs of 50-90+ residents under long-term care.

• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Followed safety regulations to maintain safe work environment.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Assembled, sealed, and loaded packages into correct trucks.
• 4000 packages Followed verbal and written instructions to properly move and ship products.
• Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
• Contributed to increased productivity by working effectively in high-pressure situations.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
• Stored and secured packages in designated areas to prevent damage and theft.
• Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
• Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
• Used hand-held scanners and physical logs to accurately track item movements.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Increased team morale with consistent encouragement and recognition for meeting daily targets.
• Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
• Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
• Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.

Abided by HIPAA guidelines to ensure patient privacy and confidentiality.

• Documented patient activities and condition and promoted an environment of care.
• Performed duties in accordance with safety and infection control procedures.

Provided assistance for r8with personal hygiene, feeding, and ambulation.

• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment for 30 patients
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Handled incoming and outgoing telephone calls, scheduled appointments, and maintained files 20 -50 calls per hour
• Managed general administrative activities to ensure efficient day-to-day operations of the office.
• Prioritized and managed workload to meet deadlines and provided professional customer service.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

• Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management.
• Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment.
• Research, professional writing, critical thinking and communications skills are developed throughout the program.
• Honoree of (Honor Roll)
• Dean's List (1st and 2nd sesmeser)