Bridgette Begley
Pet Sitter, Customer Care, Health Care, Marketing
Gulf Shores,AL
Summary
Results-driven Key Manager with strong work ethic and Number years of experience supporting management functions in Type industry. Successfully led team of Job titles to maintain store cleanliness and deliver exceptional customer service. Proactive in anticipating, preventing, and resolving customer concerns, resulting in improved sales and increased repeat business. Dedicated retail management professional committed to delivering high standards in store operations and ensuring customer satisfaction. Demonstrated track record of leading teams to achieve performance goals and adapt to evolving retail environments. Recognized for effective problem-solving abilities and excellent communication skills, providing reliable and flexible support for colleagues. Developed strong leadership and problem-solving skills in fast-paced retail environment, effectively managing daily operations and coordinating team efforts. Seeking transition into new field, with focus on enhancing team performance and operational efficiency.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Caregiver
Amada Senior Care
07.2024 - 10.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
3rd Key Manager
Surf Style
06.2023 - 12.2023
- Counted registers and cleaned and secured shop at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Developed professional relationships to improve retention of key customers.
- Implemented improved training methods for new employees, reducing onboarding time significantly while ensuring thorough understanding of job responsibilities.
- Coordinated closely with other keyholders to ensure smooth transitions during shift changes while maintaining overall store productivity.
- Increased store sales by developing and implementing effective merchandising strategies.
- Handled escalated customer issues, resolving problems quickly while maintaining professionalism.
- Boosted team morale by promoting a positive work environment and fostering open communication.
- Assisted in developing promotional events for increased revenue generation during peak seasons.
- Maintained clear communication channels between staff members, facilitating seamless shift handovers and minimizing operational disruptions.
- Actively participated in visual merchandising updates to maintain an appealing store appearance.
Merchandising Manager
Southern Grind
04.2023 - 06.2023
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Increased sales by developing and implementing successful merchandising strategies.
- Optimized supply chain processes to prevent shortages and excesses.
Assistant Zookeeper Volunteer
Dallas Zoo
04.2016 - 11.2019
- I worked as a full time volunteer in Nutrition Services preparing and delivering meals to each group for the day
- Implemented specific nutritional guidelines provided by dietitians to enhance the overall well-being of each animal.
Assistant Keeper, Lower South Africa
Dallas Zoo and Children's Aquarium at Fair Park
04.2016 - 11.2019
- I was a full time volunteer as an Assistant Zookeeper in the area of Birds of Prey, Lower South Africa
- I attended and each meeting before work, following the plans laid out by our Zookeeper
- I was in charge of preparing meals for birds in the proper amounts and types of foods
- I maintained each habitat to be properly clean and steril
- I have been involved in the catching, counting, and separating of flamingos, and other large wild birds of prey
- At times, my position required me to assist in the transfer of animals, assist in surgery as needed
Customer Care Manager, Specialist
Anthropologie
11.2003 - 05.2006
- I was in charge of providing the best in Customer Care to everyone
- Driving and increasing overall sales was a huge part of the position requirements
- I was tapped to lead all new hire education and be in charge of a multitude of tasks during annual inventory
- I was instrumental in maintaining proven methods for organization and tracking regarding all store merchandise and movement thru the physical store
Donor Coordinator, Central & West Texas
Southwest Tissue Services
04.1997 - 06.1998
Staffing Supervisor
Norrell Health Care
06.1987 - 10.1989
- Managed a team of recruiters, providing guidance and monitoring performance to achieve company goals.
- Ensured compliance with employment laws and regulations through diligent documentation and record-keeping practices.
- Expanded the company''s network of potential candidates by attending industry events and building strategic partnerships with local universities and professional organizations.
- Negotiated compensation packages for new hires, balancing the needs of both the company and the individual candidates.
- Developed strong relationships with clients by maintaining consistent communication and addressing concerns promptly.
- Increased client satisfaction by consistently meeting or exceeding staffing requirements within tight deadlines.
Education
1 year - Marketing Administration
Howard Payne University
Brownwood, TX05.1986
2 years - Human Biology
Angelo State University
San Angelo, TX01.1986
Skills
- ZooKeeper
- Organ and Tissue Donor Coordinator
- Acrylic and pastel art
- Adaptation and Evolution
- Marketing and Sales
- Pet care
- Computer skills
- National Family Donor Council Newsletter, Cont Editor
- Animal care
Certification
I am a Certified Activity Director through Texas State Technical College. I attended and satisfied all of the requirements of the Activity Director position.
Languages
Spanish
English
Italian
Timeline
Caregiver
Amada Senior Care
07.2024 - 10.2024
3rd Key Manager
Surf Style
06.2023 - 12.2023
Merchandising Manager
Southern Grind
04.2023 - 06.2023
Assistant Zookeeper Volunteer
Dallas Zoo
04.2016 - 11.2019
Assistant Keeper, Lower South Africa
Dallas Zoo and Children's Aquarium at Fair Park
04.2016 - 11.2019
Customer Care Manager, Specialist
Anthropologie
11.2003 - 05.2006
Donor Coordinator, Central & West Texas
Southwest Tissue Services
04.1997 - 06.1998
Staffing Supervisor
Norrell Health Care
06.1987 - 10.1989
1 year - Marketing Administration
Howard Payne University
2 years - Human Biology
Angelo State University
I am a Certified Activity Director through Texas State Technical College. I attended and satisfied all of the requirements of the Activity Director position.
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