Bridgette Birdwell
Bonham,TX
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pharmacy Technician/Billing Representative
Infinity Pharmacy Solutions LTC
Richardson, US
10.2017 - Current
- Admits patients into Frameworks. Verifies all demographic information. Verified insurance data and contact information to complete prescription requests.
- Establishes and maintained patient profiles, included lists of medications taken by individual patients.
- Verified accuracy of billing data and revised any errors.
- Prepared itemized statements, bills and invoices and record amounts due for items purchased and services rendered.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Called insurance companies to retrieve patient information.
- Assisted customers by answering billing questions & insurance questions. Refer patients to pharmacist for medication counseling.
- Adjudicate Pharmacy Claims. Resolves third party rejections
- Work with Hospice Companies to manage & bill hospice covered medications
Pharmacy Technician/Billing Representative Senior
Senior Care Pharmacy of Texas
Plano, US
03.2014 - 09.2017
Pharmacy Technician
CVS PHARMACY
McKinney, US
09.2011 - 03.2014
Pharmacy Technician
Complete Pharmacy Complete
Rowlett, US
03.2010 - 03.2011
Assistant Manager
Arby's Restaurant Group
Lewisville, US
11.2002 - 03.2009
Education
Certified Pharmacy Technician - Pharmacy
Remington College
Garland, TX05-2010
Skills
- QS1
- DOCUTRACK
- FRAMEWORK
- FRAMEWORK ECM
- Mircosoft Office
- Outlook
- Excel
- Patient profiling
- Insurance verification
- Pharmacy claims adjudication
- Billing accuracy
- Customer service
- Team training
- Data entry
- Regulatory compliance
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Resolving customer issues
- Supporting pharmacy operations
- FDA compliance
- Medicare and medicaid process
- Pharmacy law compliance
- Interpreting and processing medication orders
- Pharmacy ethics
Certification
- Texas State Board of Pharmacy, 174537
- PTCB, 30032101
Timeline
Pharmacy Technician/Billing Representative
Infinity Pharmacy Solutions LTC
10.2017 - Current
Pharmacy Technician/Billing Representative Senior
Senior Care Pharmacy of Texas
03.2014 - 09.2017
Pharmacy Technician
CVS PHARMACY
09.2011 - 03.2014
Pharmacy Technician
Complete Pharmacy Complete
03.2010 - 03.2011
Assistant Manager
Arby's Restaurant Group
11.2002 - 03.2009
Certified Pharmacy Technician - Pharmacy
Remington College