Bridgette Bourgouin-Montiel
Campbell,CA
Summary
Paralegal experienced in collecting, organizing, analyzing, and distributing large volumes of case information with high accuracy. Supports attorneys by preparing legal documents, tracking evidence, and resolving issues proactively. Builds institutional knowledge quickly to complete assignments efficiently. Maintains professionalism and clear communication across all case stakeholders.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Paralegal
Santa Clara County District Attorney's Office
San Jose, CA
10.2023 - Current
- Gather and compile evidence for attorneys by collecting materials, documents, and reports
- Organize evidence systematically to facilitate attorney review
- Act as a liaison with public and private agencies, law enforcement, state agencies, attorneys, and clients to streamline communication and case management
- Log and track cases to uphold compliance with legal timelines and facilitate timely resolutions
- Draft and prepare a variety of legal documents, correspondence and reports
- Categorize evidence and maintain databases to enable efficient access to materials for attorneys
- Process, review, and ensure that electronic evidence complies with legal standards
- Complete Mandatory Continuing Legal Education to ensure Paralegal qualifications are maintained for the purpose of continued practice in the state of California
Eligibility Worker II
Santa Clara County Department of Employment and Benefit Services
Mountain View, CA
01.2018 - 10.2023
- Analyzed, evaluated and verified financial, personal and social information to determine program eligibility
- Utilized multiple programs (state and county based) and common office computer applications to retrieve, organize and analyze case information pertaining to Medi-Cal eligibility
- Managed caseload by prioritizing tasks based on deadlines and client need
- Retrieved client and case information through client contact and independent research
- Engaged compassionately with clients experiencing difficult and stressful circumstances, fostering trust and support
- Communicated with clients over the phone, in person and via correspondence, exercising judgment and discretion in dealing with confidential and sensitive matters
- Maintained client verifications and correspondence, ensuring cases remained current and accurate
- Identified issues in case processing and am able to use proper resources to solve those problems
- Managed high volume of sensitive and confidential documents for Med-Cal clients, ensuring compliance with privacy regulations
- Worked 8 months as a Disaster Service Worker during the COVID pandemic, ensuring Santa Clara residents were able to get vaccinated in a timely and efficient manner
Guest Service Agent
DoubleTree by Hilton San Jose
San Jose, CA
12.2010 - 12.2017
- Maintained highest level of customer service by actively practicing company values
- Resolved guest requests and problems through effective communication with relevant departments
- Anticipated demand for staff and supplies to prevent potential operational obstacles
- Enhanced colleague relationships by organizing activities that foster open discussion
Resident Advisor/Office Assistant
San Jose State University Housing
San Jose, CA
01.2008 - 06.2010
- Facilitated personal and professional growth of residents by planning and implementing social and educational programs aligned with SJSU Housing standards
- Assisted residents with questions and concerns, enhancing their housing experience
- Supervised 1,400 SJSU housing students, ensuring compliance with policies and procedures
Education
Certificate of Achievement-Advanced - Paralegal Studies
DeAnza College
Cupertino, CA01-2015
B.S. - Business Marketing
San Jose State University
San Jose, CA01-2010
Skills
- Organizational skills in records management
- Evidence preparation and organization
- Proactive problem resolution
- Client interaction and communication
- Information retrieval
- Time management
- Attention to detail
Certification
- Certificate of Achievement-Advanced: Paralegal Studies (2015)
Timeline
Paralegal
Santa Clara County District Attorney's Office
10.2023 - Current
Eligibility Worker II
Santa Clara County Department of Employment and Benefit Services
01.2018 - 10.2023
Guest Service Agent
DoubleTree by Hilton San Jose
12.2010 - 12.2017
Resident Advisor/Office Assistant
San Jose State University Housing
01.2008 - 06.2010
Certificate of Achievement-Advanced - Paralegal Studies
DeAnza College
B.S. - Business Marketing
San Jose State University