Bridgette Bullard
Los Angeles,CA
Summary
Proven problem-solver and effective communicator, I've honed my skills at Los Angeles County DMH, facilitating client support and navigating complex systems. My background in IT and administrative roles enhances my ability to work independently and maintain high levels of confidentiality, making me a versatile asset to any team.
Overview
9
9
years of professional experience
Work History
Receptionist
Loving Hands Community Care Inc.
05.2022 - 02.2024
- Performing administrative tasks such as data entry, managing calendars,scheduling appointments, and organizing meetings.
- Handling the flow of information by answering phone calls, managing emails, and correspondence, ensuring effective communication channels within the organization.
- Ensuring office supplies are stocked, equipment functions correctly, and the workplace environment is organized and conducive for productivity.
Case Worker
Los Angeles County DMH
07.2016 - 01.2020
- Orients clients family members, and caregivers of MH clients to the MH system in order to assist these parties to navigate the system and receive necessary services.
- Provide direct supportive services for clients with MH matters. Answering questions, providing information regarding services and potential financial resources. Coordinating group facilitations; as needed demonstrate knowledge of the application and provision of community and support resources; and make referrals to appropriate agencies.
- Assist clients in developing independent living skills in activities such as, housekeeping, cooking, shopping, budgeting, using buses, attending to personal hygiene through demonstration and coaching.
IT Support Tech
Special Services For Groups
02.2015 - 03.2018
- Responsible for analyzing, troubleshooting, and evaluating technology issues.
- Support internal clients, helping keep employees productive, or external customers via phone.
- Tasks with giving instructions to customers on how to use specific programs or working with other technicians to solve problems.
- Provide other team members and managers information, document changes, revisions and problems.
Education
Associate of Arts - Communications
East Los Angeles College
Monterey Park, CA06-2023
Skills
- Problem solving
- Attention to details
- Excellent level of verbal and written communication skills, including ability to effectively communicate with internal and external customers
- High level of ethics, integrity, discretion, and confidentiality
Timeline
Receptionist
Loving Hands Community Care Inc.
05.2022 - 02.2024
Case Worker
Los Angeles County DMH
07.2016 - 01.2020
IT Support Tech
Special Services For Groups
02.2015 - 03.2018
Associate of Arts - Communications
East Los Angeles College
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