Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Notary Public of the State of Maryland
Timeline
Generic

Bridgette Coleman-Stevens

HR Coordinator
District Heights,MD

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

23
23
years of professional experience

Work History

HR Coordinator

Community Bridge, Inc.
02.2022 - Current
  • Implemented HR systems to manage career event-related records such as hiring, termination, leaves, transfers, and promotions
  • Implement system and process improvements, working in close collaboration with the CEO and COO
  • Administer all staffing initiatives and employee relations such as identifying understaffing, handling conflicts, and coordinating staff termination decisions
  • Developed a comprehensive onboarding program, providing new hires with essential employment information resources, benefits overview, and payroll processes
  • Fostered constructive communication and functionality by acting as a liaison between management and employees across various departments
  • Created partnerships with DOES programs for recruitment.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed and administered internal surveys to evaluate employee satisfaction.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Coordinated and administered employee health insurance and retirement plans.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Intake/Staffing Coordinator

MEIGER Health, Inc.
01.2017 - 01.2022
  • Provide and coordinate schedules for DC Medicare certified persons with dual behavioral and medical diagnoses with quality home health aides, skilled nursing, and physical therapy
  • Plan, organize and implement sustainable staffing strategies for new employment
  • Investigate company's staffing needs and take actions to staff client’s accordingly
  • Ensure that all staffing decisions comply with company policies and regulatory standards
  • Create and post job announcements as needed
  • Interview prescreened applicants to create a short-list for client selection
  • Assist with employee recruitment, training, and performance evaluations
  • Prepare schedules to ensure staffing requirements are met
  • Report scheduling issues and job vacancies to department management
  • Coordinate with payroll to verify staff details and working hours
  • Create bridge programs i.e., “Internships” to build and establish relationships with other agencies
  • Supervise and coordinate internal staff and field staff.

Administrative Assistant

District of Columbia Public Schools
01.2001 - 01.2015
  • Provided executive administrative support to the principal with the ability to improvise, improve procedures, and meet demanding deadlines for the District of Columbia Board of Education
  • Maintained internal and external communication with departmental staff, parents, students, and stakeholders as it related to the current schools’ programs and the DC Board of Education
  • Maintained principal’s schedule for appointments and meetings, ensuring all appearances were on time
  • Exercised judgment in applying regulations with the policies and procedures as it related to the Board of Education
  • Screened and routed telephone calls to departmental staff members
  • Managed and maintained confidential student and employee files
  • Facilitated student intake, interviews for new and tenured students to comply with the policies and procedures of DC Board of Education
  • Maintained and updated student databases, employee email lists, and stake holders contact data
  • Managed objectives in accordance with principal's goals (student's attendance, home visits, and students' immunizations) to meet the required policies for student enrollment
  • Created reports, educational materials, brochures, fact sheets, and/or other materials for internal consumption and public presentations
  • Ordered, distributed, and logged instructional materials into database
  • Performed other duties as assigned.

Education

High School Diploma -

Paul Lawrence Dunbar Senior High School
Washington, DC

Skills

  • Recruitment
  • Benefits and Compensation
  • Turnarounds
  • High-Growth Organizations
  • HR Best Practices
  • Organizational Development
  • Employee Relations & Diversity
  • Leadership Development
  • Talent Acquisition
  • Staff Coaching and Mentoring
  • HR Policy & System Design
  • Workforce Planning
  • Change Management
  • Decision Making
  • Ethical Conduct
  • Conflict Resolution
  • Labor Law Compliance
  • Employee Engagement
  • Employee Retention
  • Confidentiality and Discretion
  • Data Entry and Reporting
  • Recruitment and Selection
  • Attention to Detail
  • HR Policies and Procedures
  • Active Listening
  • Training and Development
  • Strategic Planning
  • Networking and Relationship Building
  • Benefits Administration
  • Influencing and Persuasion
  • Onboarding and Orientation
  • Critical Thinking
  • Employee Relations Management
  • Problem Solving
  • Process Improvement
  • Organizational Skills
  • Customer Service Orientation
  • Company Organization
  • Performance Evaluation
  • Online Position Posting
  • Exit Interviews
  • Staff Recruiting and Retention
  • Employment Record Verification
  • Employee Referral Programs

Personal Information

Title: HUMAN RESOURCES COORDINATOR

Affiliations

  • SHRM Membership

Notary Public of the State of Maryland

Expiration Date: October 31, 2026

Timeline

HR Coordinator

Community Bridge, Inc.
02.2022 - Current

Intake/Staffing Coordinator

MEIGER Health, Inc.
01.2017 - 01.2022

Administrative Assistant

District of Columbia Public Schools
01.2001 - 01.2015

High School Diploma -

Paul Lawrence Dunbar Senior High School

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Bridgette Coleman-StevensHR Coordinator