Bridgette Ferguson
Fort Worth,US
Summary
Obtain a position that will benefit from my years of experience in public safety and health care industry as well as increasing my knowledge in other areas of customer care service
Overview
16
16
years of professional experience
1
1
Certification
Work History
Wheelchair Van Driver
Trinity Metro Park & Ride
Fort Worth, TX
01.2020 - 12.2025
- Provided transport for frail and elderly patients.
- Managed driver assignments.
- Ensured passengers arrived promptly for medical appointments.
- Followed trip start and end times.
- Successfully navigated challenging weather conditions.
- Conducted proactive inspections.
- Ensured a calm and comfortable riding atmosphere.
- Reported mechanical issues before breakdowns.
- Transported elderly and wheelchair-bound patients.
Wheelchair Van Driver
METROLift
Houston, TX
04.2019 - 08.2023
- Provided timely transportation service.
- Responded to last-minute transport requests.
- Transported disabled and elderly passengers.
- Maintained zero accidents or safety violations.
- Secured wheelchairs to decrease safety hazards.
- Collaborated with dispatch teams.
- Facilitated transport for wheelchair users.
- Managed driver assignments.
- Ensured passengers arrived promptly for medical appointments.
- Followed trip start and end times.
- Successfully navigated challenging weather conditions.
- Conducted proactive inspections.
- Ensured a calm and comfortable riding atmosphere.
- Reported mechanical issues before breakdowns.
- Implemented GPS tracking system.
Security Guard
Allied Universal Security Services
Houston, TX
06.2013 - 10.2019
- Patrolled [Number] acres of property on foot and by vehicle.
- Regularly monitored access logs.
- Enhanced ability to maintain safety.
- Protected clients and property.
- Monitored video surveillance.
- Intercepted potential safety breaches.
- Authored post orders and standard operating procedures.
- Conducted regular perimeter checks.
- Conducted thorough inspections of personal belongings.
Caregiver
Home Helpers Home Care of Southeast Houston
Pearland, TX
03.2010 - 05.2018
- Ensured a [Percentage] increase in patient comfort.
- Worked with dietitians to create tailored meal plans.
- Achieved [Award Title] for outstanding caregiving service.
- Created memory-enhancing daily routines for dementia patients.
- Improved comfort and dignity for elderly clients.
- Documented patient assessments.
- Provided bathing assistance to residents.
- Ensured all tasks were completed on time.
- Monitored changes in patient health status.
- Proactively addressed hygiene needs for elderly clients.
- Established a resident safety protocol.
- Fulfilled [Dietary Needs] requirements.
- Supported toileting needs with dignity and respect.
- Showed a [Percentage] improvement in cognitive retention activities.
- Reported changes to [Healthcare Provider].
- Conducted proactive care assessments.
Education
High School - Medical Transcription
Memorial High School
Houston, TX01-1988
Skills
Safe driving record
Transport scheduling
Effective communication with dispatch
Regular vehicle inspections
Transporting elderly and disabled passengers
Vehicle cleaning and upkeep
GPS and navigation systems
Collaborating with dispatch teams
Passenger safety protocol
Passenger assistance
Adherence to safety standards
Interpersonal skills with elderly clients
Service reliability and punctuality
Medical appointment transport
Wheelchair securement
Conflict resolution with clients or passengers
Certification
First Aid and CPR Certification - [Red Cross/American Heart Association]
Timeline
Wheelchair Van Driver
Trinity Metro Park & Ride
01.2020 - 12.2025
Wheelchair Van Driver
METROLift
04.2019 - 08.2023
Security Guard
Allied Universal Security Services
06.2013 - 10.2019
Caregiver
Home Helpers Home Care of Southeast Houston
03.2010 - 05.2018
High School - Medical Transcription
Memorial High School