Bridgette Griffith
Tracy,Ca
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
The Children's Place
11.2016 - Current
- Trained numerous employees in inventory practices, POS systems and product knowledge, contributing to an increase in customer satisfaction ratings
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
- Assessed, optimized and elevated operations to target current and expected demands
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store
- Welcomed and assisted customers promptly.
- Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times
Crew Member
Dickey's Barbecue Pit
03.2016 - 11.2016
- Uphold high standards of productivity and quality in all areas of operations
- Cleaned and washed equipment to maintain excellent functionality
- Handled escalated customer complaints to provide full resolutions and promote loyalty
- Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity
Education
General Studies -
John C. Kimball High School
05.2016
Skills
- Organized
- Leadership Development
- Reliable and dependable
- Flexible schedule
- Approachable
- Customer relations
- Merchandising
- Sales techniques
- POS System Management
- Stock management
- Employee scheduling
- Loss prevention
- Employee training
- Inventory control
- Strong communication skills
- Cash handling accuracy
- Detail-oriented
- Excellent time management
Accomplishments
Office Administration Aid Volunteer, 08/2014 through 05/2016, answered multiple phone lines, transferred calls to corresponding departments, filed student records, and billed accordingly, performed administrative tasks such as developing spreadsheets, faxing reports, photocopying collateral, and scanning documents for inter-departmental use, and handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations, and resolving problems to maximize efficiency
Timeline
Assistant Store Manager
The Children's Place
11.2016 - Current
Crew Member
Dickey's Barbecue Pit
03.2016 - 11.2016
General Studies -
John C. Kimball High School
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