BRIDGETTE GRIMES
Denham Springs,LA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
22
22
years of professional experience
Work History
Substitute - teacher, custodian, office, etc.
Kelly Services- Alabama
08.2023 - 05.2024
- Performed any aspect of substituting from teaching children, cleaning the schools (custodial duties), substituting in the office, anywhere they needed me to fill in.
Customer Service Representative/Documentation Specialist
NOCS West Gulf - La Porte, TX
07.2015 - 01.2020
- Prepare bill of landings for food products to ship over seas
- Receive product into inventory for the warehouse
- Prepare government documents for product going over seas
- Make labels
- Answer questions and assist customers with inventory issues
- Do billing
- Train new employees
- Scan and index documents
- Performed data entry for shipments, orders and customer information
Office Manager
Groda Enterprises, LLC - LaPorte, Texas
07.2011 - 09.2015
- Assisted customers with scheduling services for fire extinguishers, fire alarms, exit lights, kitchen hood systems and emergency issues
- Payroll, inventory, dispatching drivers, designed brochures, scheduled fire training classes, basic office, data entry, invoicing, collections.
Office Manager/Dispatcher
PACKARD TRANSPORT - La Porte, TX
10.2002 - 06.2013
- Payroll, com checks, billing, invoicing, dispatched truck drivers, scheduled loads in and out of port and at locations
- Assisted customers with loads and issues
- Assisted drivers with issues, document entry, time sheets for drivers, prepared paperwork for billing, accounting, collections, problem solving, training new employees, checking loading Bill's, owner assistant, managed employees, time sheets, basic office, data entry.
Education
Business Administration -
04.2008
High school diploma - General Studies
Laporte High School
05.1990
Skills
- Customer Service
- Customer Care
- Microsoft Office
- PowerPoint
- Excel
- AS400
- Word
- 10 key
- Accounts Receivable
- Office Management
- Accounts Payable
- QuickBooks
- Microsoft Outlook
- Payroll
- Inventory
- Collections
- Billing
- Processed payments
- Managed team responsibilities
- Hired and mentored employees
- Processed mail
- Bank Deposits
- Cleaning
- Stocking
- Bookkeeping
- Data entry
- Typing
- Clerical Experience
- Bank Reconciliation
- Account Reconciliation
- General Ledger Accounting
- Research
- Custodial
- Appointment Scheduling
- Dispatching
- Check Processing
- Lesson Plan Implementation
- Records Management
- Physical education instruction
- Discipline
- Organizational abilities
- Adaptable
- Positive Reinforcement
- IEP understanding
- Group and individual instruction
- Instructional Strategies
- Classroom Management
- Multi-Subject Instruction
- Relationship building and management
- Material Distribution
- Enforcing Classroom Rules
Assessments
- Customer focus & orientation, Highly Proficient, 07/01/21, Responding to customer situations with sensitivity
- Customer service, Proficient, 07/01/21, Identifying and resolving common customer issues
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English - Fluent
Timeline
Substitute - teacher, custodian, office, etc.
Kelly Services- Alabama
08.2023 - 05.2024
Customer Service Representative/Documentation Specialist
NOCS West Gulf - La Porte, TX
07.2015 - 01.2020
Office Manager
Groda Enterprises, LLC - LaPorte, Texas
07.2011 - 09.2015
Office Manager/Dispatcher
PACKARD TRANSPORT - La Porte, TX
10.2002 - 06.2013
Business Administration -
High school diploma - General Studies
Laporte High School
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