Bridgette Harrison-Ingram
Suitland,MD
Summary
Compassionate and detail-oriented CNA/GNA at Leslie Smith, skilled in patient care and vital signs monitoring. Enhanced patient comfort and safety through effective collaboration with healthcare teams. Demonstrated strong time management and empathy, ensuring optimal care and support for patients while promoting independence and dignity in daily activities.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
12
12
years of professional experience
Work History
CNA/GNA
Leslie Smith
03.2024 - 10.2025
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff in implementing individualized care plans tailored to patient needs.
- Monitored vital signs regularly, documenting changes for healthcare team review.
- Educated patients and families on health management and post-care instructions.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Collaborated with multidisciplinary teams to optimize patient outcomes and enhance service delivery.
- Supported mobility assistance, helping patients with transfers and ambulation exercises effectively.
- Assisted patients with daily living activities, promoting independence and dignity.
- Responded promptly to patient calls, addressing concerns with empathy and efficiency.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Housekeeper
Portmore Inn
07.2013 - 10.2017
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Operated cleaning equipment and tools efficiently to achieve optimal results in various environments.
- Collaborated with team members to streamline housekeeping processes, enhancing overall operational efficiency.
- Assisted in training new staff on safety protocols and cleaning techniques to maintain consistency in service quality.
- Conducted inventory checks for cleaning supplies, ensuring timely replenishment for uninterrupted operations.
- Responded promptly to guest requests for additional services or amenities, improving customer satisfaction rates.
- Implemented time management strategies to complete tasks within designated schedules while maintaining quality standards.
- Developed a keen attention to detail through regular inspections of work areas, identifying areas for improvement.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Education
No Degree - CNA/GNA
Bethel Healthcare Institute
Hyattsville, MD01-2018
High School Diploma -
Vauxhall High School
Kingston, Jamaica06-1994
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
Timeline
CNA/GNA
Leslie Smith
03.2024 - 10.2025
Housekeeper
Portmore Inn
07.2013 - 10.2017
No Degree - CNA/GNA
Bethel Healthcare Institute
High School Diploma -
Vauxhall High School