Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridgette Holmes

Bastrop,LA

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Skilled in cleaning and maintaining organized workspaces, ensuring adherence to safety standards. Recognized for fostering strong customer relationships and streamlining processes to improve service efficiency.

Overview

4
4
years of professional experience

Work History

Drive-Thru Cashier

McDonald's
11.2021 - 03.2023
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Streamlined order-taking processes to improve overall speed of service for customers.
  • Followed company policies and procedures regarding cash handling.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Improved team productivity by assisting with food preparation during peak hours when needed.

Poultry Worker

Case Farms
03.2025 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Reported defective products or machinery to supervisor.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

DG Foods

Poultry Worker
05.2024 - 08.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Cashier

Walmart
11.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Poultry Worker

Foster Farms Poultry
03.2023 - 05.2023
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Observed packing operations to verify conformance to specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Education

General

Bastrop High School
Bastrop, LA

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Restocking skills
  • Customer relations
  • Inventory stocking
  • Materials loading
  • Creativity and innovation
  • Loading and unloading procedures
  • Production Assistance

Timeline

Poultry Worker

Case Farms
03.2025 - Current

DG Foods

Poultry Worker
05.2024 - 08.2024

Cashier

Walmart
11.2023 - 01.2024

Poultry Worker

Foster Farms Poultry
03.2023 - 05.2023

Drive-Thru Cashier

McDonald's
11.2021 - 03.2023

General

Bastrop High School

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Bridgette Holmes