Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
26
26
years of professional experience
Work History
Event Coordinator
Petal Blush Love
06.2001 - Current
Expertly plan and execute a wide range of events, including weddings and nonprofit gatherings.
Conduct thorough location surveys, establish budgets, and negotiate contracts with vendors and suppliers.
Utilize social media platforms for event promotion and sharing.
Coordinate the arrival and setup of all outside vendors and oversee a team of up to 5 assistants and 50+ volunteers for nonprofit events.
Handle ad hoc projects with ease and maintain a detail-oriented approach to all tasks.
Corporate Receptionist/ Office Coordinator/ Team Leader
CBRE/ Goldman Sachs
07.2017 - 02.2020
Schedule and room coordination for meeting preparation and equipment per individual meeting requests
Oversaw catering expenses, reimbursements, and review invoices
Coordinated travel arrangements for individuals and/or departments
Ensured timely and effective reporting with team members, internal departmental staff across all modes of communication to distribute relevant information, reports, and documents
Periodically inspected office equipment to ensure good operating condition
Assisted in gathering and analyzing data from various systems, spreadsheets, and reports to create comprehensive financial and operational reports.
Provided timely and relevant information to management to support decision making
Updated and refined the internal filing system as needed to ensure compliance with changing organizational needs
As second in command, escalated office issues to the Facilities Manager for swift decision making
Performed intense security and clerical duties associated with distributing packages and mail
Researched, troubleshooted problems and responded to calls, messages that may provide support in other departments
Maintained confidentiality of sensitive information through proper handling of physical documents and electronic files.
Demonstrated adaptability by quickly learning new software programs for communication and task management purposes.
Administrative Assistant
Charles Schwab & Co
02.2000 - 04.2001
Transferred multi-million dollar accounts to outside financial firms and managed mail, scanning, faxing, and filing duties
Worked market hours to properly manage accounts and ensured the office's smooth operation
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
Created and maintained databases to track and record customer data
Hotel Operator/Hotel Front Desk Clerk
Hotel Nikko/ Le Meridien Of Beverly Hills
04.1998 - 06.2000
Served as a liaison between clients and the hotel
Managed a high volume of phone calls, assisted with concierge duties, and maintained office cleanliness and organization
Collaborated with hotel staff to ensure smooth operations and timely resolution of issues
Implemented successful strategies to increase customer satisfaction
Oversaw front desk operations during peak hours, ensuring efficient guest registration and swift issue resolution
Improved guest satisfaction by promptly addressing concerns and providing exceptional customer service
Managed reservations, cancellations, and billing inquiries accurately and efficiently
Education
Fashion Design
FIDM
Los Angeles, CA
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA
06.1993
Skills
Project Management
Time Management
Crisis Management
Conference planning
Critical Thinking
Microsoft Office
Office Administration
Professional Communication
Dedicated Team Player
Deadline-oriented
Prioritization
Multi-Line Phone Systems
Meeting planning
Schedule Management
Timeline
Corporate Receptionist/ Office Coordinator/ Team Leader