Bridgette Kemper
Missouri City,TX
Summary
I am a dedicated, organized and methodical individual. I have good interpersonal skills. I am a excellent team worker and I am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Overview
27
27
years of professional experience
Work History
Font Desk & Operations Manager
Apple Dentist
Houston , TX
2020.10 - Current
- Accurately maintained payroll and benefits for 200 employees in various locations.
- Calculating payroll liabilities.
- Processing and issuing W-2 forms to employees.
- Paid all company bills for our office and commercial properties.
- Billing and reconciling reports and bank statements.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled all Insurance Claims for 7 properties
- Handled all Bank Statements and and Billing
- Handle all Front Desk Responsibilities
- Answering multiple phone lines, patient Charts
- Handle all Insurance Verification PPO and Medicaid
- Check in and out all Patients
- Upload and keep track of all patient records, payments and forms
- Handle all payments and payment records.
- Treatment Plan and Schedule all appointments.
- Recall all broken appointments not rescheduled.
- Help all team members and Doctors with any assistance needed for our office.
Front Office Assistant
Oral And Maxillofacial Surgery
Waco, TX
2013.04 - 2019.07
- Greeted customers and provided assistance with inquiries.
- Organized filing system for customer records and documents.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for new and established patients.
- Checked-in patients.
- Collected payments.
- Sterilized instruments.
- Prep rooms for new patients.
Residential Property Manager
FM Short MGMT CO
Waco, TX
1999.05 - 2013.03
- Developed and implemented residential property management strategies to maximize rental income.
- Conducted regular inspections of properties to ensure compliance with local laws and regulations.
- Reviewed tenant applications and screened potential tenants for credit, background, and employment history.
- Resolved tenant disputes in a timely manner by listening to both sides and proposing solutions.
- Negotiated leases with tenants, ensuring all terms were clearly outlined and agreed upon.
- Ensured that all rent payments were collected on time from tenants.
- Advised landlords on marketing strategies to attract new tenants quickly.
- Provided support to tenants regarding any issues or concerns they had about their rental units.
- Managed the eviction process when necessary in accordance with applicable laws.
- Organized the move-in, move-out process for new, former tenants including cleaning services if needed.
- Inspected vacant units prior to leasing out to make sure they meet safety standards.
- Monitored market conditions in order to adjust rents accordingly when appropriate.
- Coordinated with contractors on larger renovation projects at rental properties.
- Responded promptly to repair requests from tenants in a professional manner.
- Kept updated records of all tenant information such as contact details and lease agreements.
- Developed relationships with vendors who provide services related to residential property management.
- Handled resident complaints and expedited maintenance requests.
Education
High School Diploma -
Waco High School
Waco, TX1994-05
Skills
Proficient in QuickBooks Office, Microsoft Office, EXCEL, Yardi, Onesite, AMSI Microsoft Office Vender Relations
Affordable Housing / Fair Housing Programs, Budgeting,
Marketing and Business Development
Open Dental software
Timeline
Font Desk & Operations Manager
Apple Dentist
2020.10 - Current
Front Office Assistant
Oral And Maxillofacial Surgery
2013.04 - 2019.07
Residential Property Manager
FM Short MGMT CO
1999.05 - 2013.03
High School Diploma -
Waco High School