Bridgette Kennedy
Calera,AL
Summary
Dynamic professional with extensive experience in correspondence writing, data entry, and data management. Proven track record of providing exceptional office support across diverse programs. Strong work ethic and professional demeanor complemented by excellent customer service and decision-making skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Executive Systems
Vestavia, AL
02.2022 - 01.2024
- Managed front desk operations, serving as the first point of contact for patients, clients, visitors, and vendors.
- Greeted visitors in a professional manner upon entry, responded to verbal inquiries, and directed them to appropriate personnel while ensuring proper check-in/visitor log procedures.
- Answered a multi-line phone system promptly and professionally, forwarded calls and/or took messages as needed, and emailed the provided information, resulting in effective business correspondence, excellent customer service, and smooth daily operations.
- Assisted with office supply inventory, and coordinated maintenance of equipment as needed.
- Provided answers to inquiries regarding requested professional services.
- Provided clerical support services for physicians, attorneys, engineers, authors, and other professionals.
- Performed clerical duties such as filing, copying, scanning, faxing documents, creation of documents, and data entry.
- Maintained confidentiality while handling sensitive documents in an organized fashion, according to established protocol.
- Maintained the front desk and reception area in a clean, neat, and organized fashion.
- Entered data into and validated data in spreadsheets using Microsoft Excel, or other similar programs.
- Drafted letters, memos, reports, emails, presentations, and other written correspondence as required by tenants.
- Handled incoming and outgoing mailings, including sorting mail, preparing packages for shipping via courier service or postal service as needed, and accepting deliveries, ensuring timely distribution.
- Updated contact lists regularly when changes occurred in tenant status or contact information.
- Proofread produced documents for typo-free administrative services.
- Created spreadsheets in Microsoft Excel for record maintenance.
- Utilized a voice recorder to transcribe legal documents.
Disease Intervention Program Supervisor (Retired)
Jefferson County Department of Health
Birmingham, AL
02.2006 - 07.2019
- Reviewed the work of Disease Intervention Specialists and student interns, ensuring thorough documentation through data integrity review, investigation techniques, and reporting of communicable diseases.
- Facilitated cooperative relationships with healthcare providers and institutions to promote timely reporting of notifiable diseases, in accordance with state regulations.
- Managed confidential databases through daily monitoring, ensuring accurate data entry and compliance with HIPAA guidelines for the secure sharing of health information.
- Conducted disease investigations through interviewing techniques, medical record abstraction, and medical testing.
- Collaborated with other departments within the organization, the Alabama Department of Public Health, and the Centers for Disease Control to ensure successful project completion.
- Prepared monthly reports summarizing key metrics related to program activities.
- Served as a liaison between the organization and external partners, including the ADPH, CDC, general public, medical staff, and parents.
- Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
- Distributed containers and gave instructions on how to collect specimens.
- Collected specimens (blood, stool, sputum) and transported to the health department or other designated sites, prepared for shipping, or testing onsite.
- Coordinated logistics for testing activities and public health events.
- Monitored the health of patients, communicated with the manager, the medical director, and medical professionals, and implemented preventive strategies to limit illness spread and ultimately eradicate disease transmission.
- Completed immunization records.
Education
Bachelor of Science - Biology
University of Alabama At Birmingham
Birmingham. ALSkills
- Communication skills
- Confidentiality practices
- Written and verbal communication
- Clerical duties
- Medical terminology
- Chart review
- Specimen collection
- Customer service
- Attention to detail
- Data entry
- Multi-tasking abilities
- Interpersonal skills
- Microsoft Office Suite proficiency
- Multi-line phone system operation
- Typing proficiency
- Lab specimen handling
- Registration and form completion
Certification
- BLS Certification, National CPR Foundation, April 2024 to April 2026
Affiliations
- Permitted Cottage Home Baker
Timeline
Administrative Assistant
Executive Systems
02.2022 - 01.2024
Disease Intervention Program Supervisor (Retired)
Jefferson County Department of Health
02.2006 - 07.2019
Bachelor of Science - Biology
University of Alabama At Birmingham
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