Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridgette Larson

Portsmouth,VA

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Overview

9
9
years of professional experience

Work History

Accounts Receivable Specialist

DB Schenker
06.2022 - Current
    • Prepared and mailed invoices to customers, processed payments, and documented account updates.
    • Followed up overdue payments and payment plans from clients to establish good cash flow.
    • Monitored accounts to verify compliance with payment terms and schedules.
    • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
    • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
    • Generated monthly accounts receivable reports to submit developments for management review.
    • Input financial data and produced reports using SAP and Freight team towers.
    • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

Service Manager

Olive Garden Restaurant
11.2021 - 06.2022
    • Resolved customer complaints in professional and timely manner.
    • Hired, trained and supervised team of service staff members to meet business goals.
    • Developed and maintained positive relationships with customers to build rapport and trust.
    • Monitored service staff performance and provided feedback for improvement.
    • Monitored inventory levels and placed orders to replenish stock.
    • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
    • Analyzed service reports to identify areas of improvement.
    • Developed department processes and procedures to boost customer satisfaction.
    • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
    • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
    • Launched quality assurance practices for each phase of development

Import Assistant Manager

ZIM Integrated Shipping Services
01.2021 - 11.2021
    • Reviewed sales and gross profit report to assess company efficiency.
    • Made hiring recommendations to increase company's productivity and profitability with quality workers.
    • Established performance goals for employees and provided feedback on methods for reaching those milestones.
    • Set aggressive targets for employees to drive company success and strengthen motivation.
    • Streamlined and monitored quality programs to alleviate overdue compliance activities.
    • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
    • Reconciled accounts receivable ledger to verify payments and resolve variances.
    • Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
    • Input financial data and produced reports using TANGO/ PROCARS.

Kitchen Manager

Olive Garden Restaurant
02.2014 - 01.2021
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

Bachelor of Science -

Old Dominion University
05.2018

Skills

  • Aging Reports Analysis
  • Policy Development
  • Contract Reviewing
  • General Ledger Management
  • Credit and Collections
  • Microsoft Office
  • Financial Software
  • Payments Posting
  • Account Reconciliation
  • Month-End Closing Procedures
  • Accounts Receivable Expertise
  • Payroll Preparation and Processing
  • Data Entry and Management
  • SAP Crystal Reports
  • Customer Service Support

Timeline

Accounts Receivable Specialist

DB Schenker
06.2022 - Current

Service Manager

Olive Garden Restaurant
11.2021 - 06.2022

Import Assistant Manager

ZIM Integrated Shipping Services
01.2021 - 11.2021

Kitchen Manager

Olive Garden Restaurant
02.2014 - 01.2021

Bachelor of Science -

Old Dominion University

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Bridgette Larson