Bridgette Lecroy
Byron,GA
Summary
Friendly Hostess practiced at managing reservations and expertly handling seating arrangements for high-volume shifts. Liaises between guests, servers, and kitchen staff to support guest needs and assist personnel with task completion. Energetic team-player with 5 years of restaurant and hospitality experience. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Head Cashier
Lowe's Home Centers, LLC
08.2021 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Resolved escalated customer disputes with special actions such as discounts.
- Educated employees on register use, merchandising, and customer service.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Circle K Gas Station
10.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Key Holder Supervisor
Dollar General Store
02.2021 - 06.2021
- Trained and mentored new employees.
- Completed store opening and closing procedures.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Counted out cash drawers and balanced totals.
- Processed cash, credit, debit, and check payments.
- Accepted and processed customer returns.
- Trained team members in successful strategies to meet operational and sales targets.
- Opened inventory boxes and restocked shelves.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Certificate - Information Technology And Business
Sophia Learning
Online07.2024
High school diploma -
Oglethorpe County High School
Lexington, Georgia05.2016
Skills
- Cleaning and sanitation
- Customer service
- Guest complaint resolution
- Operate cash register
- Answer telephone calls
- Leadership
- Problem solving
- Certified in Microsoft Word and Excel
- Certified in Child Education
- Customer Service Management
- Refunds and Exchanges
- Training and Coaching
- Point of Sale Operation
- Store Opening/Closing Procedures
- Online Order Picking
- Adaptability and Dependability
- Policy Enforcement
- Team Leadership
Timeline
Cashier
Circle K Gas Station
10.2022 - 11.2022
Head Cashier
Lowe's Home Centers, LLC
08.2021 - Current
Key Holder Supervisor
Dollar General Store
02.2021 - 06.2021
Certificate - Information Technology And Business
Sophia Learning
High school diploma -
Oglethorpe County High School
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