Bridgette Leson
Jackson,MS
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Senior Care Team Representative
Sedgwick
Jackson, MS
12.2022 - Current
- Communicated with claimants to answer questions regarding claim status and processes.
- Researched disputed claims on callers' behalf to assist in liability decisions.
- Calculated damages to determine amount of compensation due to claimant.
- Provided customer service, such as limited instructions on proceeding with claims and referrals to auto repair facilities and local contractors.
- Collaborated with cross-functional teams to resolve client inquiries and enhance service delivery.
PCA
Grace and Mercy
Clinton, MS
01.2022 - 07.2022
- Assisted patients with eating, bathing and grooming, supporting activities of daily living.
- Interacted with food and nutrition services, maintaining adequate supply of patient nourishment.
- Provided compassionate care to patients, ensuring comfort and safety in daily activities.
COVID-19 Tester
Staffers
Jackson, MS
01.2022 - 02.2022
- Recorded details of Covid-19 screening results into company database for documentation purposes.
- Set up, maintained, calibrated, clean and test sterility of medical laboratory equipment.
- Collected blood and tissue samples from patients, observed principles of asepsis to obtain blood sample.
- Collected and processed samples accurately, maintaining strict chain-of-custody protocols.
Pharmacy Technician
WALGREENS
MEMPHIS, TN
06.2021 - 08.2021
- Organized medications for dispensing by profiling prescriptions and calculating quantities.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Complied with state regulations to maintain safe, clean pharmacy.
- Calculated prices for prescriptions or non-prescription drugs to process payment on POS system.
- Handled doctor calls and medication deliveries in facilitation of prescription orders.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Verified insurance data and contact information to complete prescription refill requests.
- Operated cash registers to accept payment from customers.
Claims Processor
MDHS
RIDGELAND, MS
05.2020 - 10.2020
- Transcribed data to worksheets and entered data into computer for use in preparing documents and adjusting accounts.
- Interviewed clients and took calls to provide customer service and obtain information on claims.
- Paid small claims.
Education
High School Diploma -
GREENWOOD HIGH
GREENWOOD, MS05.2016
Skills
- Customer Feedback
- Information Updates
- Financial Assistance
- Payments Posting
- Co
- Prescription Refills
- High-Volume Environments
- Cold Calling
- Team Meetings
- Status Updates
- Communications Strategies
- Filing Appeals
Accomplishments
- Achieved metrics by completing with accuracy and efficiency.
Timeline
Senior Care Team Representative
Sedgwick
12.2022 - Current
PCA
Grace and Mercy
01.2022 - 07.2022
COVID-19 Tester
Staffers
01.2022 - 02.2022
Pharmacy Technician
WALGREENS
06.2021 - 08.2021
Claims Processor
MDHS
05.2020 - 10.2020
High School Diploma -
GREENWOOD HIGH