BRIDGETTE MCCOWN
Independence,MO
Overview
33
33
years of professional experience
Work History
Construction Laborer
A Clean Slate
Kansas City, MO
08.2024 - 03.2025
- Cleaning and keeping things orderly on a construction site.
Deli Clerk
HyVee Foods
Independence, MO
03.2024 - 08.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Merchandiser
Sams Club
Independence, MO
02.2023 - 03.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Personal Shopper
Hyvee
Independence
03.2021 - 03.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Customer Service Rep
Quest Diagnostics
Lee's Summit, MO
05.2011 - 05.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Receptionist
Kennedy And Shore
Kansas City, MO
04.1992 - 04.1994
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Graduated - Certified Medical Assistant
Kansas City School of Phlebotomy
Kansas City, MO06-2026
Nha Certified Phlebotomy Tech - undefined
Kansas City School of Phlebotomy
Kansas City, MO03-2026
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Strong typing skills
- Strong multi-tasking skills
- Strong customer service skills
- Team-oriented and dependable
Timeline
Construction Laborer
A Clean Slate
08.2024 - 03.2025
Deli Clerk
HyVee Foods
03.2024 - 08.2024
Merchandiser
Sams Club
02.2023 - 03.2024
Personal Shopper
Hyvee
03.2021 - 03.2023
Customer Service Rep
Quest Diagnostics
05.2011 - 05.2014
Receptionist
Kennedy And Shore
04.1992 - 04.1994
Nha Certified Phlebotomy Tech - undefined
Kansas City School of Phlebotomy
Graduated - Certified Medical Assistant
Kansas City School of Phlebotomy