Bridgette Millisor
Mount Gilead,OH
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Walk In Urgent Care
07.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Ohio Center For Pediatrics
11.2020 - 11.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Manager
Taco Bell
08.2017 - 10.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
Marion Technical College
Marion, OHAssociate of Applied Science - Nursing
Marion Technical College
Marion, OH12.2025
Associate of Science -
Marion Technical College
Marion, OH08.2023
Certified Clinical Medical Assistant -
Columbus Phlebotomy Training Center, LLC
Columbus, OH05.2021
Skills
- Laboratory Testing
- Documentation Review
- Sterile Procedures and Techniques
- Quality Patient Care
- Patient and Family Education
- Specimen Collection
- EMR Systems
- General Housekeeping Abilities
- Customer Service
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
Certification
- CCMA - Certified Clinical Medical Assistant
- CNA - Certified Nurse Assistant
- BLS Provider- Basic Life Support (CPR and AED)
Timeline
Medical Assistant
Walk In Urgent Care
07.2022 - Current
Medical Assistant
Ohio Center For Pediatrics
11.2020 - 11.2021
Manager
Taco Bell
08.2017 - 10.2020
Marion Technical College
Associate of Applied Science - Nursing
Marion Technical College
Associate of Science -
Marion Technical College
Certified Clinical Medical Assistant -
Columbus Phlebotomy Training Center, LLC
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