Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
18
18
years of professional experience
Work History
IHSS Care Provider
In-Home Supportive Service
San Diego, CA
04.2023 - 02.2025
Monitored vital signs and medication use, documenting variances, and concerning responses.
Administered prescribed medications on a timely basis following care plan instructions.
Contacted medical providers on behalf of clients to follow up on appointments.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Monitored health and well-being of clients and reported significant health changes.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Built strong and trusting rapport with clients and loved ones.
Followed safe lifting and transferring techniques to transport residents.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Assisted clients with maintaining good personal hygiene.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
EVS Technician
Alvarado Hospital
San Diego, CA
02.2020 - 05.2023
Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
Followed infection control policies when handling soiled linen or contaminated surfaces.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Cleaned building floors by sweeping, mopping or vacuuming.
Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
Monitored inventory of cleaning supplies and ordered additional items when necessary.
Followed safety guidelines to ensure a safe work environment for staff members and visitors.
Dusted furniture, machines or equipment.
Followed procedures for using and disposing of disinfectant chemical cleaners.
Collected and disposed of biohazard waste according to OSHA regulations.
Provided routine maintenance to equipment, such as changing vacuum bags, filters and brushes.
Checked inventory for required supplies and made lists for needed cleaning products.
Stocked linen closets with fresh linens on a regular basis.
Cleaned spills promptly with appropriate products in accordance with established procedures.
Removed hazardous materials from public areas in accordance with safety protocols.
Assisted with special projects related to housekeeping duties as assigned by supervisor.
Transported trash and other waste material to designated disposal areas.
Checked rooms after being serviced to make sure they meet quality standards.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Collected soiled linens, made beds and transported items to laundry services.
Disinfected surfaces using approved chemicals according to safety regulations.
Responded quickly to customer requests or complaints regarding housekeeping services.
Placed wet floor signs to protect staff and patients from fall or injury.
Followed company uniform, performance and security policies with every job.
Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
Emptied trash cans, sorted recycling and properly disposed of waste.
Wore personal safety equipment to prevent burns from cleaning chemicals.
Worked effectively in team environments to make the workplace more productive.
Updated and maintained databases with current information.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized various software and tools to streamline processes and optimize performance.
Restocked room amenities such as soaps, shampoos, towels, as needed.
Followed safety processes for all manual and electric cleaning equipment.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Monitored building security and safety by locking doors or avoiding hazards.
Reported any repairs or damages observed during routine rounds of inspection.
Sales Store Checker
MCAS Miramar Commissary
San Diego, CA
02.2007 - 11.2018
Stocked supplies such as bags, change rolls, and receipt paper for registers throughout the day as needed.
Scanned items and checked pricing on cash register for accuracy.
Operated cash register to process payments from customers using correct cash handling techniques.
Maintained work area and kept cash drawer organized.
Maintained current knowledge of store promotions to highlight sales to customers.
Checked personal identifications during alcohol and tobacco sales.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Operated cash register or POS system to receive payment by cash, check and credit card.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Built positive relationships with customers by providing excellent customer service.
Balanced cash drawers at end of shift to ensure accuracy of funds received versus amount owed to customers.
Maintained cleanliness and organization of store shelves and displays.
Cleaned check-out area, including dusting shelves and vacuuming floors.
Followed all safety protocols when operating equipment such as ladders or pallet jacks.
Helped with purchases and signed customers up for rewards program.
Welcomed customers, offering assistance to help find store items.
Answered customers' questions and provided information on store procedures or policies.
Offered customers carry-out service at completion of transaction.
Processed returned merchandise by strictly following store return and exchange procedures.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Communicated effectively with other departments within the store regarding potential issues or concerns that may arise during shift.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Utilized computer system to look up item descriptions or other related information needed during checkout process.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Worked closely with front-end staff to assist customers.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resolved customer complaints in a professional manner.
Recognized by management for providing exceptional customer service.
Worked effectively in team environments to make the workplace more productive.