Helpful Academic Advisor experienced delivering academic counseling and planning services to diverse student population. Proficient with [Software] and [Software]. Talented at implementing financial aid workshops and assisting students and families in applying for financial aid and scholarships.
Overview
23
23
years of professional experience
Work History
Admission Advisor
Lincoln Tech College
Melrose Park, IL
09.2021 - Current
Identified and addressed concerns of incoming students and parents.
Maintained positive relationships with students, faculty, alumni and administration.
Regularly met with enrolled students to confirm success and identify problem areas.
Reviewed and discussed new students' academic credentials, interests and educational goals.
Gathered necessary paperwork and applications for students to initiate enrollment process.
Worked with financial aid office to verify student's' applications and discuss payment options.
Assessed student's abilities and recommended degree programs to highlight strengths.
Maintained student database and electronic records for each student contact.
Educated students on course selection to align with career goals.
Provided comprehensive support services encompassing career and personal goals of student.
Organized, detailed and excellent track record of working well under pressure to meet deadlines.
Account Executive
Yelp
Chicago, IL
08.2019 - 03.2020
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Prospected new clientele through networking, cold calling, canvassing and referrals.
Drove new business development through qualifying leads, building relationships and executing strategic sales.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Identified client business needs by gaining understanding of goals, objectives and processes.
Recorded and maintained sales prospect and sales data within customer relationship management system.
Stayed up-to-date on changing industry and product standards and trends related to accounts.
Identified customer needs and achieved service levels that met and exceeded expectations.
Presented product concepts and offerings to clients based on established specifications and preferences.
Collected information from clients before securing accounts, verifying payments and special needs.
Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
Upsold special packages while preparing quotes for potential clients.
Default Resolution Specialist
FMS: Financial Management Systems
Buffalo Grove, IL
05.2015 - 06.2019
Followed established company standards and [Type] guidelines in all actions.
Consulted with responsible parties to negotiate repayment plans.
Performed skip tracing to locate borrowers and collect on outstanding student debt.
Updated accounts, organized paperwork and generated documents.
Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Facilitated and implemented settlement agreements by proposing resolutions and supporting effective decision-making for involved parties.
Informed parties of relevant laws, regulations and constraints for cases.
Drafted settlement paperwork and gathered signatures from disputants to provide official documentation of agreed-upon solutions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Military Admission Advisor
Career Education Corporation-Colorado Tech
Schaumburg, IL
08.2011 - 04.2019
Identified and addressed concerns of incoming students and parents.
Maintained positive relationships with students, faculty, alumni and administration.
Regularly met with enrolled students to confirm success and identify problem areas.
Reviewed and discussed new students' academic credentials, interests and educational goals.
Gathered necessary paperwork and applications for students to initiate enrollment process.
Assessed student's abilities and recommended degree programs to highlight strengths.
Maintained student database and electronic records for each student contact.
Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Provided comprehensive support services encompassing career and personal goals of student.
Executive Sales Representative
Rizza Auto Group
Tinley Park, IL
04.2001 - 07.2011
Progressed sales through to completion by working closely with customer relations, production team and marketing.
Created sales proposals and delivered presentations to high-level decision-makers.
Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
Set competitive and profitable prices for products and services to maximize revenue.
Stayed organized and on top of sales activities through regular CRM tracking.
Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
Achieved sales targets by prospecting, qualifying and converting leads.
Worked independently with minimal supervision.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Negotiated prices, terms of sales and service agreements.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.