Bridgette Powell
South Holland,IL
Summary
Dynamic, results-driven professional with extensive experience in higher education admissions, student services, and strategic recruitment initiatives. Proven expertise in driving enrollment growth and optimizing student engagement while streamlining operational processes to align with institutional objectives. Possesses a deep understanding of data-driven decision-making, CRM software utilization, and diversity-focused recruitment practices, enhancing the ability to achieve annual enrollment goals while maintaining exceptional standards of customer service and student support. Skilled in event planning, vendor negotiation, and lead management (Salesforce), with a strong emphasis on market penetration to support organizational goals and foster collaborative relationships with key stakeholders.
Overview
2026
2026
years of professional experience
Work History
Membership Growth Consultant
ChenMed - JenCare
01.2024 - Current
- Build and nurture direct-to-senior and B2B relationships to generate a consistent pipeline of new patient opportunities throughout the year.
- Establish and maintain vendor relationships for event planning, including negotiating contracts with venues and ensuring logistical success of outreach events.
- Partner with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
- Plan, coordinate, and execute community-based events such as health fairs, information tables, and doctor talks to reach underserved, Medicare-eligible seniors (age 55+).
- Schedule one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to deliver solutions on immediate customer requests.
- Conduct outreach meetings with seniors individually and in group settings, including homes, workplaces and places of worship to present the ChenMed value proposition.
- Produce monthly activity calendars and market penetration plans to target high-potential communities and optimize outreach strategy.
- Leverage marketing resources and CRM tools (Salesforce) to identify leads, document interactions, and manage the sales pipeline effectively.
- Cultivate referral relationships with health plan agents, social workers, case managers, and senior housing managers to position ChenMed as the top choice for primary care.
Admissions Representative
Aviation Institute of Maintenance
01.2022 - 01.2024
- Led dynamic campus tours, showcasing programs and facilities to prospective students.
- Maintained strong partnerships with high schools, guidance counselors, and community organizations to enhance recruitment efforts.
- Streamlined the admissions process for accurate data entry and applicant file handling.
- Developed and execute targeted recruitment strategies based on comprehensive trend analysis to optimize outreach efforts.
- Improved the efficiency of the admissions process, reducing processing time through streamlined data management practices.
- Achieved commendable increase in applicant approval rates by providing detailed, data-driven evaluations of applicant profiles.
- Enhanced the institution's outreach efforts, increasing student engagement through the implementation of targeted recruitment campaigns.
- Boosted conversion rate through diligent follow-up communications, ensuring prospective students remain engaged.
Admission Advisor
Lincoln Tech College
01.2021 - 01.2022
- Addressed concerns and inquiries from incoming students and their parents, providing essential information about the enrollment process.
- Cultivated and maintained strong relationships with students, faculty, alumni, and administration to foster a collaborative environment.
- Met regularly with enrolled students to monitor academic progress, offer support, and identify areas for improvement.
- Coordinated with the financial aid office to verify student applications and provide guidance on available payment options.
- Maintained and updated student databases, ensuring accurate electronic records of all student contacts and interactions.
- Assisted 50+ students in navigating the admissions process, leading to increase in enrollment.
- Influenced student retention by proactively identifying and addressing academic and personal challenges, resulting in improvement in student satisfaction.
- Contributed to increase in successful financial aid applications by working closely with the financial aid office to ensure timely verification and accurate information.
- Effectively managed and organized a large volume of student records, maintaining a 100% accuracy rate in the student database.
Yelp
Account Executive
2017 - 2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Military Admission Advisor
Career Education Corporation – Colorado Tech
01.2011 - 01.2019
- Addressed and resolved concerns of incoming students and their families, ensuring smooth enrollment transitions.
- Evaluated academic credentials, interests, and career goals of prospective students to recommend suitable degree programs.
- Provided comprehensive support services, guiding students in aligning their academic choices with career and personal aspirations.
- Successfully managed the enrollment of 35+ military students, ensuring a seamless transition and high satisfaction rate.
- Recommended and guided students to appropriate degree programs, resulting in increase in program alignment with career goals.
Default Resolution Specialist
FMS: Financial Management Systems
01.2015 - 2017
- Bargained repayment plans with responsible parties, ensuring compliance with established company guidelines.
- Updated and maintained accounts, ensuring accuracy in paperwork and generating necessary documentation.
- Facilitated dispute resolutions by applying effective problem-solving techniques and guiding mutual understanding between conflicting parties.
- Coordinated settlement agreements by proposing fair resolutions and assisting parties in making informed decisions.
- Provided detailed information on relevant laws, regulations, and constraints, ensuring that all parties were aware of legal considerations.
- Facilitated 50+ settlement agreements, resulting in reduction in outstanding balances.
- Increased debt recovery rates through effective skip tracing and locating previously unreachable borrowers.
- Systemized account updating procedures, improving efficiency, reducing processing time.
- Resolved 95% of disputes within a 30-day period, leading to improved client satisfaction and quicker resolutions.
Education
No Degree - Marketing
South Suburban College
South HollandHigh School Diploma -
Thornridge High School
Dolton, IL06-1988
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ09-2025
Skills
- Experienced in strategic leadership
- Operational efficiency improvement
- Student Engagement
- CRM System Utilization
- Enrollment Optimization
- Academic Advising
- Relationship Building
- Student Success Support
- Organizational Efficiency
- Stakeholder Engagement
- Data-Driven Decision-Making
- Diversity-Focused Recruitment
- Cross-Functional Collaboration
- Program Execution & Evaluation
- Educational Program Promotion
Timeline
Membership Growth Consultant
ChenMed - JenCare
01.2024 - Current
Admissions Representative
Aviation Institute of Maintenance
01.2022 - 01.2024
Admission Advisor
Lincoln Tech College
01.2021 - 01.2022
Default Resolution Specialist
FMS: Financial Management Systems
01.2015 - 2017
Military Admission Advisor
Career Education Corporation – Colorado Tech
01.2011 - 01.2019
Yelp
Account Executive
2017 - 2019
No Degree - Marketing
South Suburban College
High School Diploma -
Thornridge High School
Bachelor of Science - Business
University of Phoenix
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