Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridgette Tate

Shreveport,LA

Summary

Accomplished Senior Data Analyst known for delivering quality assurance and driving process optimization. Strong analytical skills and SAP expertise enable effective communication of insights that support strategic business decisions.

Overview

10
10
years of professional experience

Work History

Senior Data Analyst

Delta Utilities
Shreveport , LA
08.2021 - Current

· Perform research and make corporate data system updates.

· Executes quality assurance testing plans.

· Recommends improvements to record management systems and/or work order processes to ensure the integrity of company records.

· Create and analyze reports and communicates results to management.

· Maintain metrics needed to support ongoing projects.

· Assist with the development and execution of corporate data system training.

· Serve as a subject matter expert to research and develop responses for technical questions.

· Leverage project management skills to develop project plans, monitor deliverable progress, and ensure timely completion of project plans with regular communication to management to ensure solutions meet the business needs and requirements.

· Assist in refining and prioritizing work request (self-created and submitted by other business units) to optimize collection and use of data to improve efficiency, improve data quality, improve customer service, and reduce cost.

· Use SAP, analytical, financial models, and spreadsheet skills to support capital planning and reporting, benchmarking efforts, cost comparisons, productivity/efficiency studies, variance analyses and explanations and any other business unit requests.

· Lead Audit procedures and request.

· Required to review and recommend solutions to issues that involve several possible alternatives which may not be clearly defined.

· Constant, self-motivated pursuit of learning systems, organization structure, processes, data sets and techniques.

· Operate with moderate supervision, guidance, and direction from leadership and senior staff.

· Provide training and guidance to less experienced professionals.

Senior Dispatcher

Centerpoint Energy
Shreveport , LA
11.2016 - 08.2021

· Ensures that all aspects of company records are accessible, traceable, verifiable, accurate and complete.

· Inputs information into the systems used to document construction and maintenance activity for the Gas Delivery System.

· Reviews and completes work orders to verify DOT, regulatory and business policy compliance.

· Verifies that work orders comply with leak and emergency management policies and procedures.

· Creates follow up orders, notifications, and contacts internal and external customers as necessary to obtain required information.

· Works closely with various departments including Contract Services, Field Operations, SAP, GIS, FileNet and Mobile Data.

· Assigns work orders to vendors and approves/pays contactor invoices.

· Maintain common knowledge of department and company information.

· Keep records on spread sheets of daily work.

Business Process Specialist

CenterPoint Energy
Shreveport , LA
05.2015 - 11.2016

· Ensures that all aspects of company records are accessible, traceable, verifiable, accurate and complete.

· Inputs information into the systems used to document construction and maintenance activity for the Gas Delivery System.

· Reviews and completes work orders to verify DOT, regulatory and business policy compliance.

· Verifies that work orders comply with leak and emergency management policies and procedures.

· Creates follow up orders, notifications, and contacts internal and external customers as necessary to obtain required information.

· Works closely with various departments including Contract Services, Field Operations, SAP, GIS, FileNet and Mobile Data.

· Assigns work orders to vendors and approves/pays contactor invoices.

· Maintain common knowledge of department and company information.

· Keep records on spread sheets of daily work.

Education

Bachelor of Science - Business Administration And Management

Grambling State University
Grambling, LA
05-2003

Skills

  • Data analysis
  • SAP expertise
  • Quality assurance
  • Reporting skills
  • Project management
  • Process optimization
  • Compliance auditing
  • Training development
  • Business operations
  • Process development
  • Data and analytics
  • Relationship building

Timeline

Senior Data Analyst

Delta Utilities
08.2021 - Current

Senior Dispatcher

Centerpoint Energy
11.2016 - 08.2021

Business Process Specialist

CenterPoint Energy
05.2015 - 11.2016

Bachelor of Science - Business Administration And Management

Grambling State University