Bridgid Murphy
Philadelphia,PA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
31
31
years of professional experience
Work History
Teacher
School District of Philadelphia
1992.09 - 2023.03
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
Wait Staff Member
Byrne's Tavern
2017.09 - 2022.10
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Cultivated warm relationships with regular customers.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Checked guests' identification before serving alcoholic beverages.
Wait Staff Member
Jon & Patty's
2012.03 - 2018.08
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Master of Arts -
Chestnut Hill College
Philadelphia, PA05.1990
Skills
- POS System Operation
- Guest Engagement
- Food Delivery
- Food Running
- Table setting knowledge
- Strong Work Ethic
Timeline
Wait Staff Member
Byrne's Tavern
2017.09 - 2022.10
Wait Staff Member
Jon & Patty's
2012.03 - 2018.08
Teacher
School District of Philadelphia
1992.09 - 2023.03
Master of Arts -
Chestnut Hill College
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