Bridgit Higgins
South Glens Falls,NY
Summary
Dedicated Social Service employee with a skill for accuracy and maintaining confidential records. Strong ability to prioritize tasks, manage calendars, and meet deadlines. Ability to handle issues independently and efficiently. Flexibility and the ability to handle multiple tasks at once. Proficient in completing daily and biweekly payroll for over 30 employees in the CPS Department. Extensive experience with all aspects of clerical work and assisting case workers. Team player that can also work independently. Substantial experience with customer service. Excellent communication skills.
Overview
36
36
years of professional experience
Work History
Senior Typist
Saratoga County CPS Department
Ballston Spa, NY
10.2018 - Current
- Supports Case Workers by performing clerical tasks such as typing letters and adding case notes.
- Provide direction and guidance to clients on the phone and at times, in person.
- Responsible for daily payroll of 34 employees. Proficient at computing on call wages and overtime pay.
- Consistently organizing and maintaining client files with a high level of confidentiality.
- Prepare legal documents for the CPS Supervisors.
- Able to recognize dire circumstances and obtain the best assistance for the situation.
Travel Consultant
Liberty Travel
Saratoga, NY
04.1990 - 09.2018
- Planned and booked itineraries for a diverse group of clienteles.
- Responsible for customer accounts, ensuring every item of the booked components, were paid correctly to ensure maximum profit. Managed hundreds of thousands of dollars in business yearly.
- As an Assistant Team Leader and Team Leader, I was responsible for annual budget planning.
- Reconciled daily, weekly, and monthly financial reports to a high degree of accuracy.
- Completed payroll daily and biweekly for the shop.
- Provide excellent customer service and when necessary, resolve customer conflict.
- Leadership skills recruited and mentored new consultants.
- Assistant Team Leader
- Team Leader
Education
High School Diploma -
Fort Edward High School
Fort Edward, NYEarned 20 Credits -
SUNY Adirondack
QueensburySkills
- Effective Communication
- Accuracy
- Daily and biweekly payroll
- Time Management
- Complex Problem Solving
- Attention to detail
- Team Player
- Adaptable
- Analytical Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Service Skills
Timeline
Senior Typist
Saratoga County CPS Department
10.2018 - Current
Travel Consultant
Liberty Travel
04.1990 - 09.2018
High School Diploma -
Fort Edward High School
Earned 20 Credits -
SUNY Adirondack