Bridgit Murphy
ELIZAVILLE,NY
Summary
Proven Process Writer and Stock Room Associate at Ametek Rotron, adept in technical documentation and team collaboration. Excelled in crafting engaging content and leading inventory management initiatives, significantly reducing stock discrepancies. Demonstrates unparalleled attention to detail and dependability, ensuring accuracy and efficiency in high-pressure environments.
Overview
25
25
years of professional experience
Work History
Process Writer
Ametek Rotron
02.2006 - Current
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Stock Room Associate
Ametek Rotron
02.2006 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Shelved new and returned inventory according to proper storage procedures.
- Managed timely and effective replacement of damaged or missing products.
- Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
- Interpreted and followed verbal instructions and pull sheets.
- Led a team of stock room associates, providing training and guidance on best practices for handling merchandise and maintaining cleanliness standards.
Product Assembler
AMETEK Rotron
02.2006 - Current
- Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
- Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently.
- Organized workspace for maximum efficiency while maintaining a clean work area in accordance with company guidelines.
- Consistently met production deadlines by staying focused and efficiently managing workload.
- Improved product quality with thorough inspection and adherence to company standards.
- Assisted in training new employees on assembly procedures, ensuring consistency across the team.
- Reduced assembly time, utilizing effective time management skills and prioritizing tasks.
- Increased production output by implementing lean manufacturing techniques and reducing waste.
- Adhered to safety practices and quality standards at all times.
Customer Service Representative
Ametek Rotron
02.2006 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Bank Teller
M and T Bank
06.1999 - 06.2000
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Enhanced branch sales through cross-selling bank products and services to customers.
Education
High School Diploma -
Stissing Mt Jr-Sr High School
Pine Plains, NY06-1983
Skills
- Research
- Content editing
- Technical documentation
- Attention to detail
- Team collaboration
- Editing and proofreading
- Email communication
- Accuracy and precision
- Decision-making
- Dependability and cooperation
- Client relations
Proficient in Oracle
Use of Oracle daily for creating routings, looking up part numbers , drawings, bill of materials and more.
Timeline
Process Writer
Ametek Rotron
02.2006 - Current
Stock Room Associate
Ametek Rotron
02.2006 - Current
Product Assembler
AMETEK Rotron
02.2006 - Current
Customer Service Representative
Ametek Rotron
02.2006 - Current
Bank Teller
M and T Bank
06.1999 - 06.2000
High School Diploma -
Stissing Mt Jr-Sr High School
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