Bridgit Simmons
Georgetown,TX
Summary
Highly organized Service Appointment Coordinator with comprehensive experience in managing customer appointments, coordinating schedules, and providing superior customer service. Strengths include strong multitasking capabilities, exceptional communication skills, and keen attention to detail. Notably enhanced overall efficiency and customer satisfaction in previous roles through effective scheduling practices and a patient, solutions-focused approach. Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
13
13
years of professional experience
Work History
Service Appointment Coordinator
Round Rock Hyundai
Round Rock, TX
03.2015 - Current
- Set up and maintain customer service appointments, ensuring all necessary information is included.
- Maintain accurate records of customer appointments including contact information and appointment times.
- Coordinate with customers to ensure that their appointment needs are met in a timely manner.
- Schedule appointments through various methods such as telephone, email, and online booking systems.
- Work closely with other departments within the organization to ensure efficient coordination of resources needed for successful completion of service appointments.
- Provide excellent customer service by responding promptly to inquiries and resolving any issues or complaints.
- Processed paperwork associated with renewals, terminations, extensions, amendments, cancellations, transfers.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cashier
Cover Ford Lincoln
Austin, TX
06.2012 - 03.2015
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Education
High School Diploma -
Leander High School
Leander, TX06-2012
Some College (No Degree) -
Austin Community College
Austin, TXSkills
- Appointment scheduling
- Cross-department collaboration
- Documentation management
- Multitasking Abilities
- Critical thinking
- Telephone and email etiquette
- Teamwork and collaboration
- Organizational skills
- Problem solving
- Multitasking
- Task prioritization
Affiliations
- fashion
- painting
- podcasting
Accomplishments
- 5 and 10 year completion for employment
Timeline
Service Appointment Coordinator
Round Rock Hyundai
03.2015 - Current
Cashier
Cover Ford Lincoln
06.2012 - 03.2015
High School Diploma -
Leander High School
Some College (No Degree) -
Austin Community College
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