Bridgitte Tucker
Reno,United States
Summary
Accomplished Human Resource Specialist with 5 years of experience processing Retirement Benefits, Military Buy Backs, Awards, Performance Appraisals, Proficiencies, Workers Compensation and Labor Relations. Expertise focus on a generalist role with extensive experience in decreasing turnovers and improving productivity and directing projects that improve efficiency while meeting deadlines and budget requirements.
Overview
47
47
years of professional experience
Work History
Human Resource Specialist
Veterans Administration
09.2008 - Current
- Salary: 77,000.00 USD Per Year Hours per week: 40 Series: 0201 Pay Plan: GS Grade: 12 This is a federal job Supervisor: Debbie Jenkins (775)786-7200. Okay to contact this Supervisor: Contact me first.
- Serves as the technical expert on injury compensation claims.
- Reviews Federal Employees Compensation Act (FECA) claim cases during initial and post-injury phases.
- Monitor the use of Continuation of Pay and to ensure that only substantiated and eligible injured workers are placed on the Office of Workers' Compensation Program (OWCP) compensation rolls.
- Reviews, analyzes, and interprets injury Federal Compensation standards, and implements injury compensation regulations, court decisions and VA policy.
- Coordinates with the Department of Labor, its subdivision (Office of Worker’s Compensation), and other agencies and organizations in order to monitor the injury compensation program.
- Applies analytical and evaluates methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations; applying pertinent laws, regulations, policies and proceedings which effect the use of program and related support resources in the area studied; planning, scheduling and conducting projects.
- Prepare various types of documents; including reports, speeches, briefings, slides, and handouts.
- Serves as service, or project expert and analyze organizational budgets. Serve as service or project expert on budgeting and financial management issues and activities.
- Serve as an internal consultant to management on specific quality improvement and organizational development projects such aligning organizational processes and reinforcing new practices.
- Evaluates complex systems, controls and information, and provide sufficient, competent and reliable evidence to support which may provide evidence on integrity.
- Develop HR policies, plans and procedures, conduct audits of field offices, HR programs and provides training on a full range of HR matters.
- Serves as Consulted who provides staff service advice and guidance to all supervisory levels on human resources management principles, techniques, and on acceptable human resources management practices, as well as technical advice on propriety of statutory, regulatory, and procedural requirements.
- Act as integral part of the VA Human Resources team and works with other operating officials to jointly analyze human resource problems, explore possible solutions and recommendations that effectively contribute to the success of the organizations operating program.
- Ensure all elements of findings are developed and provide recommendations. Identify, develop and quantity results findings and recommendations that result in cost savings, program improvements, revenue enhancement.
- Develops necessary policies guidelines, for program administration; implements management program changes mandated by new or revised legislation; defines new managerial program needs, develops staffing patterns, operating plans, internal operating policies and procedures; and allocates available resources to resolve operational problems.
Management Analyst
Sierra Army Depot
01.2007 - 09.2008
- Salary: 63,000.00 USD Per Year Hours per week: 40 Series: 0343 Pay Plan: GS Grade: 11 Management Analyst (This is a federal job) Supervisor: Pam Gardner (530)827-4554. Okay to contact this Supervisor: Contact me first.
- Accomplished a wide variety of assignments concerned with effectiveness and efficiency of programs and operations.
- Reviewed internal processes and procedures, making recommendations for improvements to promote efficiency, effectiveness and cost savings.
- Analyzed/evaluated quantitative/qualitative effectiveness of line program operations to meet goals/objectives.
- Analyzed data, acts to assure its integrity, and as required by the centers management/higher headquarters, develops and maintains analytical reports of long and short range DMAG process improvement initiatives.
- Participated as a key member of the Center’s senior staff in planning annual operational activities; coordinates with senior management to develop annual staffing, training, financial and plans for the year and directs, and evaluates activities.
- Reviewed project proposals from human resource, cost accounting, and financial management perspective and prepares recommendations.
- Led and facilitated teams to develop and review requirements and ensure they are accurate and to improve processes.
- Helped to developed teams and perform all sorts of duties such as include systematic examination and appraisal of financial records, reports, management controls, policies and practices affecting the financial condition of and operation of the Department of Defense.
- Conducted or directs complex studies related to management analysis, organizational dynamics and administrative program management.
- Worked directly with organizations and administrative services to determine appropriate business requirements and plan program improvements.
- Participated in quarterly review, reviews proposals and other programmatic documents, and prepares the annual program review documents.
- Attended meetings with managers and supervisors to help formulate improvement plans and strategies.
Program Analyst
Tinker AFB
07.2006 - 01.2007
- Salary: 55,000.00 USD Per Year Hours per week: 40 Series: 0343 Pay Plan: GS Grade: 11 Program Analyst (This is a federal job) Supervisor: Bill Raphael (405)736-3805. Okay to contact this Supervisor: Contact me first.
- Provided guidance to all information key players at my organization and is responsible for controlling and disseminating information that flows out of the organization.
- Obtained and provided information support services for the organization while interacting with many offices, programs, groups and individuals.
- Helped individual scientists and engineers determine current and past efforts related to their own work.
- Enabled scientists and engineers, and managers to identify individuals working in technical areas of interest who can be contacted for further technical information.
- Helped managers to easily coordinate programs with other Department of Defense, (DOD) components and with other agencies and branches of the Federal Government.
- Eliminated duplication of efforts and to enhance the efficiency.
- Provided program insights and makes sound recommendations to the Program Manager regarding program cost schedule technical performance.
- Participated in negotiation of terms agreements to mutual satisfaction of all parties involved. Provides program and technical support for assigned acquisition programs.
- Oversaw that technical material were properly marked before distribution and that technical documents are distributed as widely as possible, consistent with release controls.
- Served as the OPR for interfacing with (DTIC), for the ALC
Management Analyst
Tinker AFB
03.2004 - 07.2006
- Salary: 51,000.00 USD Per Year Hours per week: 40 Series: 0343 Pay Plan: GS Grade: 11 Management Analyst (This is a federal job) Supervisor: Jeff Bradley (405)734-7846. Okay to contact this Supervisor: Contact me first.
- Analyzed data for trends/opportunities for improvement across the directorate and develops process improvement resource utilization plans for the directorate.
- Worked with stakeholders, focus groups and end-users to analyze, evaluate, develop, and document business and test requirements for the Air Force for solutions.
- Directed and facilitate teams to develop and review business requirements and ensure they are accurate and in improving processes.
- Completed a variety of project studies and analysis of issues that are over a wide range of business and Air Force related areas.
- Communicated complex and/or controversial issues, justifying conclusions to reach and recommend course of action, performing formal and informal briefings for numerous organizations and provide recommendations and solutions.
- Reviewed internal processes and procedures, making recommendations for improvements to promote efficiency, effectiveness and cost savings.
- Conducted independent studies or portions of studies in conjunction with other journeyman and lead analysis in performing in-depth analysis.
- Evaluated work processes and makes recommendations for effective organizational changes.
- Conducted fact-finding and investigations to determine the effectiveness and efficient ways of managing organization work functions.
- Worked directly with organizations and administrative services to determine appropriate business requirements and plan program improvements.
Inventory Management Specialist
Tinker AFB
04.2000 - 03.2004
- Salary: 40,000.00 USD Per Year Hours per week: 40 Series: 2010 Pay Plan: GS Grade: 09 Inventory Management Specialist (This is a federal job) Supervisor: Diana Vasquez (405)734-2888. Okay to contact this Supervisor: Contact me first.
- Reviewed and analyzes electronically and manually accumulated data and compared it with historical and current requirements and demands and made necessary adjustments in applicable data systems.
- Analyzed and selected data which most realistically portrayed the asset support position necessary to afford optimum support to the Air Force, other service or agency users, or Foreign Military Sales worldwide.
- Managed the annual operating budget, services, personnel, budget control point records and inputting accurate and timely researched and selected data into requirements data systems for computation of buy, repair, termination and excess actions.
- Prepared data for input into the Central Secondary Item Stratification System. Determined and takes timely acquisitions actions to initiate, amend, or cancel procurement for both initial and follow-on requirements.
- Monitored base and depot-level allocations and appropriately file maintains D200A, which feeds the Readiness Based Levelling System calculations. Ensured adequate item data and justification while also ensuring cost effective and timely deliveries.
Contact Representative
U.S. Railroad Retirement Board
08.1996 - 04.2000
- Salary: 40,000.00 USD Per Year Hours per week: 40 Series: 0962 Pay Plan: GS Grade: 09 Contact Representative (This is a federal job) Supervisor: David Grogg (626-339-8843) Okay to contact this Supervisor: Contact me first.
- Assisted individuals in filing for benefits under the Railroad Retirement Act (RRA) of 1937 and 1974 and subsequent amendments thereto.
- Reviewed evidence submitted, makes adjudicative decisions on issues and computes benefits amounts (e.g. Impact and Spar amounts).
- Explained rights and requirements under the provisions of the Railroad Unemployment Insurance Act (RUIA) and performed some out-of-office work by assisting individuals in filing for benefits under the RRA.
- Conducted interviews to develop information necessary to file for the full-range of benefits and unemployment interviews and makes job referrals.
- Processed applications for retirement, disability, supplemental, spouse, unmarried children, students, widows, widowers and as appropriate, divorced wife or husband, remarried widow(er) s, surviving divorced spouse, parents and grandchildren annuities or benefits.
Production Controller
McClellan AFB
04.1995 - 08.1996
- Salary: 35,000.00 USD Per Year Hours per week: 40 Series: 2010 Pay Plan: GS Grade: 07 Production Controller (This is a federal job) Okay to contact this Supervisor: Contact me first.
- Requisition, distribute and/or stock supplies, bench stock, safety equipment, disposable tools. Maintain stock levels for authorized items. Follow appropriate regulations/policies in order to initiate corrections.
- Worked with customers effectively analyze and initiate appropriate method for timely customers and effectively analyze and initiate appropriate method for timely replenishment and/or receipt of items.
- Identified excess material and determine whether to send material back to supply or give material to shops in order to comply with existing regulations for disposal.
Inventory Management Specialist
McClellan AFB
10.1990 - 04.1995
- Salary: 28,000.00 USD Per Year Hours per week: 40 Series: 2010 Pay Plan: GS Grade: 07 Inventory Management Specialist II (This is a federal job) Supervisor: Anita Garcia ((916)643-3417. Okay to contact this Supervisor: Contact me first.
- Determined causes of material support deficiencies; makes decisions on individual items deficiencies after obtaining current status and takes aggressive action to resolve same.
- Identified significant trends to division from normal supply trends in applicable supply and demand factors, and takes action to correct such trends.
- Initiated,review,evaluate and maintain requirement computation products within scope of the unit assigned commodity classes to ensure all available factors affecting requirements have been considered, evaluated and applied correctly; initiates required action to insure overall inventory requirements objectives are maintained.
Supply/Research Clerk
McClellan AFB
04.1984 - 10.1990
- Salary: 27,000.00 USD Per Year Hours per week: 40 Series: 2005 Pay Plan: GS Grade: 05 This is a federal job Supervisor: Jim Ward ((916)643-1819) Okay to contact this Supervisor: Contact me first.
- Provided technical guidance and train new employees; also assure work assignments are accomplished in a timely manner, audits completed work for errors prior to Supervisors signature.
- Exercised quality control over DD Form 1348-6's process, accuracy of inputs is essential to preclude generation of unnecessary rejects.
- Managed Technical Orders, Specification Standards, Drawings, Stock Lists and Supply Publication (including AF, DLA, GSA, and other services) files etc.
Procurement Clerk
McClellan AFB
12.1980 - 04.1984
- Salary: 26,000.00 USD Per Year Hours per week: 40 Series: 1102 Pay Plan: GS Grade: 04 This is a federal job Supervisor: Loretta King (916) 643-2134. Okay to contact this Supervisor: Contact me first.
- Prepared invitation-to-bid forms and mail them to suppliers or distribute them for public posting.
- Conducted interviews from potential suppliers by telephone or face-to-face to check on prices and specifications and thereby put together spread sheets with price comparisons and other facts about each supplier.
- Compiled requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle inquiries about orders.
Secretary
McClellan AFB
12.1978 - 12.1980
- Salary: 25,000.00 USD Per Year Hours per week: 40 Series: 0318 Pay Plan: GS Grade: 02 Secretary GS-318 (This is a federal job) Supervisor: Phyllis VanVolkingburg (916) 643-2113. Okay to contact this Supervisor: Contact me first.
- Managed and implement methods to handle work details efficiently and accurately; convey to the Supervisor assignments to subordinates orally and in writing; provide guidance and coordination to supervisors and staff, lead secretaries, and other key secretarial staff to assure consistency.
- Reviewed all correspondence prior to the Supervisors signature, track and monitor correspondence, and assure it meets established schedules; make meeting and conference arrangements; develop.
Education
PHD - Business Administration/Leadership
Trident International University
Cypress, CA, United States01.2025
MBA - Business Administration
American InterContinental University
Schaumburg, IL, United States01.2015
Bachelor of Science - Business of Science Management
Morrison University
Reno, NV, United States01.2012
Skills
- Employee relations
- Workers Compensation
- Process Improvement strategies
- Project Management
- Leadership and Team Coordinator
- Budgeting and forecasting
- Purchasing and procurement
- Cost reduction and containment
- Productivity improvement
- Risk Management
Accomplishments
- Streamlined and improved marketing tactics, which reduced company costs 50% and increased market share by 100%
- Reduced annual operating costs by $20,000 by implementing Six Sigma principles.
- Saved U.S. Air Force $100,000 in fees and fines by Process Improvement.
- Improved customer satisfaction ratings by 50% by implementing a new Process for Safety Glasses for workers at Tinker Air Force Base.
PROFESSIONAL DEVELOPMENT
- Toastmasters
- Six Sigma at (OU) Oklahoma University
- Lean Training at (OU) Oklahoma University
- White Belt Training at (OU) Oklahoma University
- Green Belt Training at (OU) Oklahoma University
- Black Belt Training at (OU) Oklahoma University
- Scor Training at (OU) Oklahoma University
- Mini Tab
- Visio
- Milestone
ADDITIONAL INFORMATION
- Availability: Job Type: Permanent Work Schedule: Full-Time Desired locations: United States - NV - Reno, CA-Sacramento, Location Negotiated.
- AWARDS: Outstanding Achievement Awards April 2003 and 2004, Productivity Gainsharing Award 1989-1992, Special Act or Service Award 1988, Performance Award 1987, Sustained Superior Performance Award 1986, Other Non-Cash Recognition 1983. Performance Award 2002.
Languages
English
Timeline
Human Resource Specialist
Veterans Administration
09.2008 - Current
Management Analyst
Sierra Army Depot
01.2007 - 09.2008
Program Analyst
Tinker AFB
07.2006 - 01.2007
Management Analyst
Tinker AFB
03.2004 - 07.2006
Inventory Management Specialist
Tinker AFB
04.2000 - 03.2004
Contact Representative
U.S. Railroad Retirement Board
08.1996 - 04.2000
Production Controller
McClellan AFB
04.1995 - 08.1996
Inventory Management Specialist
McClellan AFB
10.1990 - 04.1995
Supply/Research Clerk
McClellan AFB
04.1984 - 10.1990
Procurement Clerk
McClellan AFB
12.1980 - 04.1984
Secretary
McClellan AFB
12.1978 - 12.1980
MBA - Business Administration
American InterContinental University
Bachelor of Science - Business of Science Management
Morrison University
PHD - Business Administration/Leadership
Trident International University