Bridie Lavin
Summary
Dedicated worker with proven track record in overseeing daily operations and ensuring top-notch customer service. Demonstrated leadership and communication skills, fostering collaborative and productive work environment. Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.
Overview
3
3
years of professional experience
Work History
Barista Shift Supervisor
Little Hoppers Cafe
05.2024 - 11.2024
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Restaurant Team Member
Premos
05.2022 - 08.2024
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Busser
Bourbon Street
10.2021 - 03.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
High School Diploma -
Oak Lawn Community High School
Oak Lawn, IL12-2023
Skills
- Espresso machine operation
- Drink preparation speed
- Opening and closing procedures
- Operational Efficiency
- Sanitation Standards
- Professionalism
- Cash register counting
- Customer interaction
- Food safety procedures
- Dining area maintenance
Timeline
Barista Shift Supervisor
Little Hoppers Cafe
05.2024 - 11.2024
Restaurant Team Member
Premos
05.2022 - 08.2024
Busser
Bourbon Street
10.2021 - 03.2022
High School Diploma -
Oak Lawn Community High School
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