Bridjae Tyree- Frieson
Summary
Dynamic Blogger/Writer and SEO expert with a proven track record of increasing organic traffic for Girls Who Manifest by optimizing content for search engines. Skilled in audience engagement and storytelling techniques, I excel in creating compelling digital narratives. Demonstrated teamwork and collaboration abilities, enhancing project outcomes. Achieved a substantial growth rate in subscriber base through strategic marketing and high-quality content creation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Blogger/ Writer
Girls Who Manifest/ Owner/ 300k Subscribers
03.2020 - Current
- Proofread edited, and revised content as needed to maintain accuracy and high quality standards.
- Optimized blog posts for SEO, resulting in higher search engine rankings and increased organic traffic.
- Researched creative topics to write, edit and create layouts for new articles and features.
- Updated older blog posts to refresh content, maintain relevance, and improve search engine performance over time.
- Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
- Implemented SEO strategies to optimize web content for search engines.
- Developed a strong online presence for the blog by consistently producing high-quality content.
- Conducted thorough research on industry trends to produce relevant and informative articles.
- Attracted new followers with strategic social media marketing efforts.
- Utilized content management systems like WordPress, ensuring smooth website maintenance and publishing processes.
- Published regular pieces on [Subject] to blog.
- Provided freelance writing services for clients across various industries by crafting tailored articles based on their specific needs.
- Participated in blogger networks and events to establish relationships within the blogging community.
- Increased readership by creating engaging and informative blog posts on various topics.
- Maintained aesthetics of blog through images and troubleshooting issues.
- Created dynamic graphics to accompany blog posts.
- Monitored website analytics to identify trends, make data-driven decisions, and improve user experience.
- Implemented email marketing strategies including newsletter creation, list segmentation, automation campaigns, resulting in increased subscriber base growth rate.
- Established brand authority by contributing expert commentary on relevant news stories or industry developments in the blog niche.
- Managed editorial calendar to ensure timely publication of regular posts and updates.
- Connected and interacted with readers via email or message boards to address needs and ideas of audience.
- Adapted writing styles based on different platforms such as social media, blog posts, and print materials.
- Organized material to research and complete writing tasks.
- Improved manuscript quality by conducting thorough research and applying rigorous editing standards, ensuring error-free and impactful publications.
- Enhanced online visibility for clients by crafting SEO-optimized content, integrating keywords seamlessly into engaging articles.
- Conducted comprehensive interviews with industry experts, adding credibility and depth to feature articles.
- Streamlined content creation process, cutting down project turnaround time without compromising on quality.
- Facilitated content brainstorming sessions that generated innovative content ideas, aligning with strategic marketing goals and audience interests.
- Oversaw editorial calendar for major online magazine, balancing evergreen content with timely news pieces to maintain dynamic and relevant publication.
- Led series of writing workshops, improving team skills and fostering culture of continuous learning and development.
- Tailored writing style and tone to match various clients' brand voices, enhancing their connection with target audiences.
- Coordinated with graphic designers to produce multimedia content that complemented and enhanced written articles, increasing overall content consumption.
- Elevated brand reputation with meticulously researched and well-written white papers that positioned company as thought leader in its industry.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
- Managed competing deadlines with efficiency.
- Boosted reader engagement by developing interactive content pieces, including quizzes and polls, that encouraged audience participation.
- Authored award-winning article series that spotlighted emerging industry trends, establishing publication as forward-thinking leader.
- Edited and proofread drafts of articles and other documents.
- Created content for websites and online publications.
- Developed and pitched story ideas to editors.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Built, established and maintained relationships with sources.
- Presented clients with unique copy options based on overall marketing objectives.
- Collaborated with illustrators and photographers to enhance content.
- Studied and commented on current news and trends.
- Researched and wrote news stories, articles and reviews for online publications.
- Customized brand message to reach and capture target audience interest and drive engagement.
Buckeye Cable Sales
Sales Associates/ Customer Service
10.2021 - 04.2022
- Maintained smooth operations by promptly addressing any scale malfunctions or issues.
- Promoted a positive company image by maintaining a clean, organized work area at all times.
- Operated weigh scales and issued tickets when necessary.
- Assisted in training new scale operators on company procedures, equipment usage, and safety protocols.
- Used calipers, micrometers and rulers to measure products, maintaining accurate records.
- Performed calibrations and adjustments on measuring instruments for accurate results.
- Weighed and measured [Type] materials and updated records with collected data.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
- Collaborated with other departments to ensure accuracy of all measurements.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Next Level Tutoring
Self
08.2014 - 07.2020
- Promoted a positive learning environment by fostering open communication among tutors, students, and parents.
- Organized regular staff meetings for knowledge sharing, collaborative problem-solving, and building strong team dynamics among tutors.
- Maintained detailed records of student progress, enabling targeted interventions and support where needed.
- Supervised a team of tutors, ensuring consistent quality in teaching methods and overall client satisfaction.
- Evaluated student progress regularly through formative assessments, providing timely feedback on strengths and areas for improvement.
- Served as a mentor for new tutors, offering guidance on lesson planning, time management, and effective communication techniques.
- Implemented personalized learning plans tailored to each student''s needs, resulting in improved academic outcomes.
- Promoted a positive learning environment by fostering open communication and collaboration among students.
- Conducted regular reviews of educational materials to ensure relevance and effectiveness in supporting student learning objectives.
Riveria Maia Lead Apartment Sales
Riveria Maia
09.2013 - 09.2016
- Reduced delivery times for incoming and outgoing mail through effective route planning and scheduling.
- Coordinated with other departments to ensure seamless integration of mail services into overall business operations.
- Maintained the confidentiality of sensitive information by ensuring strict compliance with privacy regulations within the Mail Department.
- Managed inventory of office supplies, materials, and equipment necessary for daily operations, maintaining optimal stock levels at all times.
- Implemented quality control measures to minimize errors in mail processing and delivery, contributing to a more efficient work environment.
- Assisted in the development of annual budgets for the Mail Department, ensuring cost-effective allocation of resources.
- Conducted regular audits of mailing processes to identify areas for improvement or potential risks, implementing corrective actions as needed.
- Facilitated smooth interdepartmental communication to address any issues or concerns related to mail services.
- Enhanced customer satisfaction with timely and accurate mail delivery by closely monitoring staff performance and providing constructive feedback.
- Ensured compliance with postal regulations and company policies by regularly reviewing and updating departmental procedures.
- Improved employee productivity by conducting regular training sessions on mail handling procedures, equipment usage, and safety protocols.
- Developed a positive work culture that encouraged teamwork, open communication, and recognition for outstanding performance, contributing to high employee retention rates.
- Collaborated with Human Resources on recruitment efforts for Mail Department staff positions, selecting candidates who demonstrated strong skills in organization and attention to detail.
- Supported continuous improvement initiatives within the Mail Department by staying current on industry trends and best practices for efficient mail handling processes.
- Handled escalated customer inquiries or complaints regarding mail services promptly and professionally, resolving issues to maintain high levels of satisfaction.
Debt Recovery Specialist
United Collection Bureau
09.2009 - 09.2013
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Trained new team members on scripts, company services, and collection strategies.
- Collaborated with other departments, sharing insights and strategies to optimize overall business performance and customer satisfaction.
- Collaborated with legal teams to initiate appropriate collection actions when necessary, including garnishments, liens, or litigation proceedings to recover funds owed.
- Assisted in the identification of fraudulent activities, collaborating with internal teams to mitigate risks and protect company assets.
- Ensured compliance with federal and state regulations in all debt collection activities to maintain the company''s reputation and legal standing.
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Collaborated with other departments to verify customer compliance with payment plans.
- Maintained accurate records of customer accounts, payments and payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
- Established relationships with customers to encourage payment of delinquent accounts.
- Entered client details and notes into system for interdepartmental access and review.
- Processed debtor payments and updated accounts to reflect new balance.
- Analyzed customer financial records to determine appropriate payment plan.
- Developed and documented collection procedures and policies to comply with government regulations.
- Prepared and submitted legal documents to initiate court proceedings.
- Investigated customer credit references and approved credit lines.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Responded to customer inquiries and provided detailed account information.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Macys Lead Sales Associate/Sales Team Leader
Macys
06.2009 - 12.2011
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built diverse and consistent sales portfolio.
- Negotiated prices, terms of sales and service agreements.
Bear Builder/Sales Associate
Build A Bear Work Shops
02.2007 - 02.2011
- Employee Worked here in high school then seasonal after college for about 3 years and is eligible for rehire. No fire. Great time management. Manager she worked with left the company 5 years ago.
- Handled cash transactions accurately and efficiently to facilitate smooth store operations.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
- Trained new employees on company policies, procedures, and product knowledge, increasing overall team performance.
- Organized themed events at the store location, driving increased foot traffic and customer engagement.
- Enhanced customer experiences by guiding them through the bear-building process and providing personalized recommendations.
- Managed appointment scheduling for parties or group events, optimizing staff availability for excellent service delivery.
- Contributed to the development of a positive workplace culture by consistently exhibiting a friendly, upbeat attitude and willingness to offer assistance when needed.
- Participated in routine staff meetings to discuss goals, challenges, ideas for improvement, fostering open communication within the team environment.
- Checked items received against shipping invoices to verify accurate shipments of products.
- Supported marketing efforts by promoting upcoming events or promotions via social media platforms, reaching a wider audience base for potential new customers.
- Assisted in development of new assembly processes.
Fitting Room
Walmart
10.2008 - 05.2009
- Eligible for rehire/ gave notice because college classes were getting difficult and wanted to have a succeed freshman year.
- Conducted regular inspections of fitting rooms, ensuring all amenities were functioning properly for optimal guest experience.
- Picked out correct sizes and colors according to each customer's specific interests.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Placed customers' chosen items on racks inside fitting rooms and provided location of assigned rooms.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Answered customer questions and assisted with fittings by retrieving alternate sizes, colors, and clothing options.
- Assisted customers by finding proper clothing sizes and accessories that would complement outfits.
- Offered help to customers and brought alternative sizes.
- Improved inventory accuracy by diligently returning unwanted items to their respective locations on the sales floor.
- Enhanced customer satisfaction by promptly assisting them with fitting room needs and inquiries.
- Maintained accurate records of customer requests, facilitating better follow-up on special orders or holds.
- Adhered closely to company policies regarding health and safety protocols within the workspace.
- Leveraged strong communication skills to relay important information between staff members and management effectively.
- Reduced wait times for customers with efficient management of fitting room queues.
- Collaborated with colleagues to achieve daily goals and consistently exceed performance expectations.
- Contributed to store security efforts by monitoring fitting rooms for potential theft incidents.
- Enabled smooth shift transitions by thoroughly communicating ongoing tasks and responsibilities to incoming team members.
- Tracked inventory movement within the fitting rooms using store systems, minimizing discrepancies in stock counts.
- Provided exceptional customer service, addressing concerns and handling requests professionally and efficiently.
Education
Certificate - Certificate of Tech/typing/ Organization
Ohio State University
Columbus, OH08.2021
Associate of Arts - Communication
Columbus State Community College
Columbus, OH06.2011
High School Diploma -
Notre Dame Academy
Toledo, OH05.2008
Skills
- Exceptional Writing
- Image Editing
- Digital Photography
- Pitching
- Keyword Research
- Content Strategy
- Storytelling Techniques
- Website Design
- Audience Engagement
- SEO knowledge
- SEO expert
- Analytical mindset
- Marketing knowledge
- Graphics Creation
- HTML understanding
- QuickBooks proficiency
- Research proficiency
- Social media expertise
- Google Analytics
- Teamwork and Collaboration
- Customer Service
- Critical Thinking
- Excellent Communication
- Reliability
Websites
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Affiliations
- african american association
Certification
- Cisco Certified Network Associate (CCNA)
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Certified Sales Professional (CSP)
- Google IT Support Professional Certificate
- Amazon Web Services (AWS) Certified Solutions Architect
- First Aid Certification
Additional Information
No major work gaps. Ive always owned a small online boutique or blogged during my years off work
Languages
English
Spanish
Timeline
Buckeye Cable Sales
Sales Associates/ Customer Service
10.2021 - 04.2022
Blogger/ Writer
Girls Who Manifest/ Owner/ 300k Subscribers
03.2020 - Current
Next Level Tutoring
Self
08.2014 - 07.2020
Riveria Maia Lead Apartment Sales
Riveria Maia
09.2013 - 09.2016
Debt Recovery Specialist
United Collection Bureau
09.2009 - 09.2013
Macys Lead Sales Associate/Sales Team Leader
Macys
06.2009 - 12.2011
Fitting Room
Walmart
10.2008 - 05.2009
Bear Builder/Sales Associate
Build A Bear Work Shops
02.2007 - 02.2011
Certificate - Certificate of Tech/typing/ Organization
Ohio State University
Associate of Arts - Communication
Columbus State Community College
High School Diploma -
Notre Dame Academy
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