Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and software skills.
Hi, I’m
BRIDNI JONES
Long Beach,CA
Summary
Overview
17
years of professional experience
Work History
Long Beach City College Liberal Arts Campus
Student Assistant
2022.01 - Current (2 years & 8 months)
Job overview
- Enhanced office efficiency by organizing and maintaining files, records, and resources
- Increased department productivity through effective time management and prioritization of tasks
- Assisted professors with grading assignments, resulting in timely feedback for students
- Conducted research for faculty projects, contributing to the successful completion of academic studies
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities
- Managed student appointments for academic advising, streamlining scheduling processes and reducing wait times
- Maintained accurate inventory of office supplies, ensuring availability of necessary materials for daily operations
- Aided in the development of training materials for new student assistants, promoting a smooth onboarding process
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems
- Improved communication within the office by creating informative email updates regarding deadlines and announcements
- Assisted with the preparation of course materials for professors, enabling efficient distribution to students during classes
- Coordinated travel arrangements for faculty members attending conferences or events outside campus grounds
- Contributed to the creation of engaging social media content to promote upcoming events and campus initiatives
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Sunshine Flowers
Assistant Manager
2007.06 - 2020.05 (12 years & 11 months)
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Greeted guests in with friendliness and professionalism.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
Ranch & Farmers Courier Service
Secretary
2008.08 - 2020.05 (11 years & 9 months)
Job overview
- Enhanced office efficiency by streamlining filing systems and organizing documents
- Facilitated communication between departments for improved collaboration and project success
- Managed executive calendars, scheduling appointments and meetings to optimize time management
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
Hollister.Co
Customer Service Representative
2007.09 - 2008.07 (10 months)
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Streamlined call center processes for improved efficiency and reduced wait times
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Assisted customers in navigating company website and placing online orders, improving overall user experience
- Collaborated with team members to develop best practices for consistent customer service delivery
- Developed strong product knowledge to provide informed recommendations based on individual customer needs
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Contributed to sales growth by upselling products and services based on individual customer requirements
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Long Beach City College Long Beach, CA
Master of Arts from Social Work
07.2025
University Overview
- Dean's List Fall/ Spring 23
- Honor Roll Fall 22/Spring 23
Jordan High School Long Beach, CA
High School
06.2007
University Overview
Skills
- Test Grading
- Data Gathering
- Data Modeling
- Project Support
- Data Organization
- Research
- Document Processing
- Data organization
- Leadership Qualities
- Strong Organization
- Administrative tasks
- File Management
- Note-taking abilities
- Student relations
- Performance Improvement
- Student Engagement
Cooking , Baking , Reading and Writing
Cooking , Baking , Reading and Writing
I am an aspiring Chef/Baker hoping to start my own business
Timeline
Student Assistant
Long Beach City College Liberal Arts Campus
2022.01 - Current (2 years & 8 months)
Secretary
Ranch & Farmers Courier Service
2008.08 - 2020.05 (11 years & 9 months)
Customer Service Representative
Hollister.Co
2007.09 - 2008.07 (10 months)
Assistant Manager
Sunshine Flowers
2007.06 - 2020.05 (12 years & 11 months)
Long Beach City College
Master of Arts from Social Work
Jordan High School
High School
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