Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Brie Fludd

Self-employed
Stafford,VA
10
years of professional experience

Dynamic and people-focused professional with a diverse background in social media consulting, team leadership, operations, and program coordination across multiple industries. Experienced in developing social media strategies, managing client relationships, leading small and midsize teams, and coordinating projects that strengthen engagement and improve day-to-day operations. Known for combining creativity with strong organizational skills, a collaborative leadership style, and a hands-on approach to problem-solving. From creating engaging digital content to planning events and enhancing customer experiences, brings adaptability, initiative, and a genuine passion for helping people, teams, and organizations thrive.

Work History

Social Media Consultant

7 Years 10 Months
Self-employed | 02.2018 - 12.2025
  • Managed social media and digital marketing engagements for 60+ companies, small businesses, property owners, and individual entrepreneurs, sustaining a 50%+ returning-client rate through long-term consulting relationships.
  • Planned and delivered 10+ events independently, managing timelines, logistics, stakeholder communications, and execution.
  • Developed multi-platform campaigns and content across social channels and digital/print formats, aligning deliverables with client goals and brand voice.
  • Analyzed audience and campaign performance metrics to identify improvement opportunities and refine content strategy.
  • Trained client staff on content workflows and brand practices to support continuity after consulting engagements ended.
  • Built and led a startup creator network, training micro-creators on content strategy, brand partnerships, and industry best practices.

Assistant Manager

10 Months
Sherwin Williams | 10.2019 - 08.2020
  • Supported daily store operations, developed staff capabilities, and executed sales initiatives to enhance customer experience in high-volume retail environment.
  • Managed inventory tracking, financial reporting, and P&L reviews to support quarterly sales targets and operational planning.
  • Implemented cross-store training initiatives that strengthened collaboration and improved sales performance.
  • Cultivated strong customer relationships through tailored product consultations, engaging sales presentations, and interactive client events.
  • Collaborated with regional teams to pinpoint sales opportunities and streamline marketing outreach efforts.

Guest Experience Specialist

1 Year 1 Month
Hyatt Hotels | 04.2018 - 05.2019
  • Analyzed guest feedback and implemented service improvements associated with a 15% increase in customer satisfaction.
  • Coordinated guest requests and escalations across departments, using timely communication to resolve service issues and maintain a positive guest experience.
  • Introduced service protocols and documentation practices to improve cross-department communication and consistency.
  • Contributed to event-coordination teams for 20+ events serving approximately 25–1000 attendees. (e.g. car shows, local proms, weddings, conventions)

Office Administrator

1 Year 1 Month
IHG Hotels & Resorts | 03.2017 - 04.2018
  • Oversaw administrative operations for front desk services, financial reporting, and vendor coordination, ensuring smooth daily functionality.
  • Managed daily office operations, streamlining documentation processes, financial reporting, and nightly audits to enhance workflow.
  • Coordinated vendor contracts and service agreements, fostering strategic partnerships that supported long-term guest satisfaction.
  • Progressed from front-desk responsibilities into cross-trained operations management, helping oversee a 300-room property and three departments.
  • Organized weekly and holiday focused property events to build community and foster long standing relationships with guests. (e.g. Easter Egg Hunt, Basketball Tournament, Ugly Sweater Party)

Assistant Manager & Program Coordinator

1 Year
YMCA | 01.2016 - 01.2017
  • Coordinated youth development programs and managed staff to enhance district-wide community initiatives.
  • Relaunched after-school programs across multiple schools by developing new curriculum and coordinating with educators and staff.
  • Coordinated youth development programs and managed staff supporting district-wide community initiatives.
  • Supervised staff teams for youth programming, fostering inclusive leadership practices and team cohesion.
  • Implemented operational systems that streamlined program coordination and communication among participating schools.

Education

Bachelors of Fine Arts

Howard University | Washington | 2015

Skills

Marketing Campaign Coordination
Content Strategy Training
Digital strategy
Content Management Systems
Data analysis
Client Relationship Management
Cross-Functional Collaboration
Process Improvement
CRM Platforms
Social media management
Visual storytelling
Scheduling management
Administrative support
Employee training
Project management
Event coordination

Interests

Avid Reader
Watching Movies and TV Shows
Photography
Youth Development Programs
Participating in fundraising events to support local charities
schools
or community projects.
Documenting and sharing travel experiences.

Timeline

Assistant Manager

Sherwin Williams
10.2019 - 08.2020Read More

Guest Experience Specialist

Hyatt Hotels
04.2018 - 05.2019Read More

Social Media Consultant

Self-employed
02.2018 - 12.2025Read More

Office Administrator

IHG Hotels & Resorts
03.2017 - 04.2018Read More

Assistant Manager & Program Coordinator

YMCA
01.2016 - 01.2017Read More

Howard University

Bachelors of Fine Arts
Read More
Brie Fludd