Summary
Overview
Work History
Skills
Certification
References
Licenses and Certifications
Timeline
Generic

Brie Taylor

Summary

Experienced and accomplished hearing care professional with more than ten years of experience in the hearing industry looking to leverage 25+ years of experience in sales and customer service into a consultant/management role.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Workshop Consultant

Starkey Hearing Technologies
02.2016 - Current
  • Proficient at creating quick rapport with hearing impaired prospects to guide them through the decision making process and choosing the most beneficial and appropriate hearing solution
  • Realized success by influencing prospective clients to invest in hearing solutions by focusing on their own reasons for attending the workshop and creating a sense of urgency for improving their quality of life
  • Displayed excellent product knowledge while comparing levels of technology based on individual needs
  • Increased the success of workshops by following up with any patient who wasn't fit during the event
  • Efficiently managed personal weekly travel around the United States for business as required.
  • CAN YOU ADD SOME NUMBERS HERE?
  • CONSISTENTLY Top 10, avg sales of ..., etc.

Lead Events Specialist

Sonus Hearing Care Professionals
01.2015 - 02.2016
  • Achieved an average of over $70,000 per event as a visiting consultant for various clinics and demographics in the LA/Orange County area
  • Named Events Team leader with $1,906,189 in annual sales
  • Attained a cancellation/return rate of less than 8% highlighting strong relationships and trusted recommendations
  • Sold over 692 units and maintained an ASP of $2754.00 per unit



Clinic Manager

Sonus Hearing Care Professionals
07.2011 - 01.2015
  • Provided both on and off-site testing, hearing aid evaluations, counseling, patient care and attended to both scheduled and walk-in patients
  • Sold hearing aids and accessories including batteries, special products, ALD'S, or any other products available
  • Supported clinic operations by conducting quality control analysis of incoming hearing aids and maintenance of test areas, equipment and supplies
  • Maintained all clinical records and charts as specified
  • Achieved the clinic KPIs including monthly sales targets of $48,000 with an annual goal of $500,000 in revenue
  • Provided clinical support for corporate marketing initiatives
  • Developed and directed grassroots marketing and patient support programs.

Licensed Personal Banker

JP Morgan Chase- Atlanta, GA
03.2010 - 07.2011
  • Achieved revenue and customer retention goals while increasing client profitability thorough relationship building, outstanding service delivery, cross selling and referral development
  • Responsible for driving acquisition and year over year growth of Consumer/Business Deposits
  • Resolved a variety of complex client issues and reconstruction of accounts to maintain customer relationships efficiently
  • Successfully developed tactical business plan to consistently acquire ongoing Consumers and Small Businesses with a 20% increase from previous year for office.

Assistant Banking Center Manager

Bank of America- Atlanta, GA
09.2007 - 01.2010
  • Assisted team to meet and exceed sales goals and customer delight targets
  • Coached associates to ensure execution of daily plays and goals are met through the correct behaviors from leading by example
  • Accountable for schedule, teller recruiting and performance management
  • Managed an operationally sound center through auditing and compliance
  • Conducted audits within branch to ensure compliance with all risk management policies
  • Demonstrated the right behaviors and spirit to represent my companies values
  • Maintained and lead a professional team for all associates and customers to ensure the best sales, service and work environment as possible.

Universal Banker

US Bank- Des Moines, Iowa
07.2006 - 04.2007
  • Provided options and solutions that benefited our customers
  • Consistently in top 5% with sales goals
  • Assisted in leading team to acquire monthly and quarterly goals
  • Promoted and cross-sold bank products to customers and potential customer/businesses to retain and grow business
  • Profiled and followed up with customer for future opportunities
  • Built relationships with customers and partners to help expand the customer banking relationships and maximized opportunities for the customers to be financially successful.

Skills

  • Product and service knowledge
  • Time Management
  • Customer Relationship Management
  • Objection handling
  • Persuasive Communication
  • Closing Techniques
  • Consultative Sales
  • Sales Strategies

Certification

  • California State Hearing Aid Dispenser License HA7767
  • FINRA Series 6, 63

References

Available upon request

Licenses and Certifications

California State Hearing Aid Dispenser License HA7767

FINRA Series 6, 63

Timeline

Workshop Consultant

Starkey Hearing Technologies
02.2016 - Current

Lead Events Specialist

Sonus Hearing Care Professionals
01.2015 - 02.2016

Clinic Manager

Sonus Hearing Care Professionals
07.2011 - 01.2015

Licensed Personal Banker

JP Morgan Chase- Atlanta, GA
03.2010 - 07.2011

Assistant Banking Center Manager

Bank of America- Atlanta, GA
09.2007 - 01.2010

Universal Banker

US Bank- Des Moines, Iowa
07.2006 - 04.2007

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Brie Taylor