Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brieah McCullough

Elkton,MD

Summary

Respectful Loan Processsor with 3 years of hands-on experience evaluating and authorizing various loans. Dependable professional polished in assembling loan packages, initiating loan applications and analyzing loan programs to match borrower's profile. Communicative team player with in-depth knowledge of banking products and associated services. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Senior Loan Analyst

Citigroup Inc
Newark, DE
06.2022 - Current
  • Analyzed loan applications and financial documents to assess creditworthiness of potential borrowers.
  • Monitored loan performance to ensure compliance with applicable laws and regulations.
  • Reviewed loan documents for accuracy and completeness prior to funding or closing the loan.
  • Assisted in developing policies and procedures related to the origination, servicing, and collection of loans.
  • Maintained up-to-date records of all loans originated or serviced within the organization.
  • Collaborated with underwriters to ensure accurate completion of required documentation prior to closing a loan.
  • Provided training sessions on various aspects of lending processes including product knowledge, regulatory requirements, underwriting criteria., both internally and externally.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Monitored the accuracy and completeness of transactions to ensure compliance with company policies and procedures.
  • Reviewed loan documents for accuracy and completeness.
  • Ensured that all documentation is properly signed off by parties involved prior to funding..
  • Processed payoffs when requested by borrowers or lenders.
  • Resolved any discrepancies found during the closing process in a timely manner.
  • Attended weekly meetings with staff members to discuss current loan transactions.
  • Managed and resolved concerns, problems or issues to avoid closing delays.
  • Read and interpreted loan and legal documentation.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Loan Processor ( TEMP )

WSFS Bank
Newark, DE
01.2022 - 06.2022
  • Analyzed loan applications and supporting documents to determine eligibility for approval.
  • Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
  • Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Explained the various types of loans available and advised on the best product suited for customer's needs.
  • Submitted loan applications to underwriting department for review and approval process.
  • Maintained accurate records in computer database system during loan origination process.
  • Prepared loan documents including promissory notes, deeds of trust, mortgage insurance policies and truth-in-lending statements.
  • Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
  • Monitored progress of each loan application from start to finish ensuring timely completion.
  • Assisted borrowers with questions regarding their loans after closing.
  • Updated customers regularly on status of their loans throughout the processing period.
  • Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.
  • Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Developed loan contracts and explained contract terms to clients.

Teller

TD BANK
12.2020 - 04.2021
  • Answers questions in person or on telephone and refers customers to other bank services as necessary
  • Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals
  • Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins
  • Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller
  • Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof
  • Maintains customer confidence and protects bank operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Assisted customers in opening new accounts and completing required paperwork.
  • Answered customer inquiries regarding bank products and services.
  • Explained account information to customers in detail as needed.
  • Processed wire transfers for customers both domestically and internationally.
  • Researched discrepancies between actual cash amounts and records of transactions for accuracy.

Loss Preventions Specialist

TJ MAXX
09.2017 - 08.2020
  • Continuously patrol premises to secure patrons and property
  • Teach employees about customer service
  • Monitor hotspot areas where security coverage is limited to check for violators
  • Conducted investigations into thefts and other security breaches.
  • Inspected merchandise for compliance with theft prevention policies.
  • Developed and implemented loss prevention procedures to reduce inventory shrinkage.
  • Maintained records of incidents, including employee violations and customer complaints.
  • Analyzed data from video surveillance systems to identify potential threats or areas of improvement.
  • Provided training on loss prevention techniques to staff members at multiple locations.
  • Investigated shoplifting cases and provided evidence in court proceedings as needed.
  • Responded quickly to emergency situations, such as robberies or assaults, providing support until police arrived.
  • Periodically work in plain clothes to mingle with the shoppers and prevent thefts
  • Pursue shoplifters and notify management and law enforcement of incidents
  • Mentored new officers on protocols and surveillance techniques.
  • Monitored surveillance cameras to detect suspicious activity.

Education

High School Diploma -

KIPP Duboise Collegiate Academy
01.2015

Some College (No Degree) -

Shippensburg University of Pennsylvania
Shippensburg, PA

Skills

  • Cash Flow Analysis
  • Relationship Management
  • Microsoft Excel
  • Documentation Review
  • Credit Analysis
  • Attention to Detail
  • Loan Processing Coordination
  • Application Review
  • Customer Relations
  • Basic Mathematics
  • Team Building
  • Data Entry
  • Oral and Written Comprehension
  • Time Management Abilities
  • Adaptability and Flexibility
  • Customer Service
  • Active Listening and Learning
  • Relationship Building
  • Professional Demeanor
  • Multitasking
  • Microsoft Office
  • Problem-Solving
  • Analytical Thinking
  • Professionalism
  • Organizational Skills
  • Excellent Communication
  • Problem-Solving Abilities
  • Written Communication
  • Teamwork and Collaboration
  • Document Analysis
  • Cash Handling
  • Time Management

Timeline

Senior Loan Analyst

Citigroup Inc
06.2022 - Current

Loan Processor ( TEMP )

WSFS Bank
01.2022 - 06.2022

Teller

TD BANK
12.2020 - 04.2021

Loss Preventions Specialist

TJ MAXX
09.2017 - 08.2020

High School Diploma -

KIPP Duboise Collegiate Academy

Some College (No Degree) -

Shippensburg University of Pennsylvania

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Brieah McCullough