BRIEANNA SIDBERRY
8714 Sandy Ridge Loop Wilmington,NC
Summary
I am a detailed and people oriented person seeking an opportunity to use my demonstrated talents in Human Resources. I am well versed in administering, recruiting, and onboarding new emoployees. I have demonstrated success in developing and executing testing programs to optimize employee capabilities.
Overview
10
10
years of professional experience
Work History
Revenue Officer
Internal Revenue Services
Wilmington, NC
07.2023 - Current
- Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
- Collecting delinquent federal taxes and securing deliquent returns.
- Counsel taxpayers on their depositing, tax filing, and payment obligation.
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
- Conduct interviews with taxpayers.
Store Lead Manager
Walmart
Wilmington, NC
11.2022 - 07.2023
- Oversaw staff training programs to improve product knowledge, selling techniques, and customer service skills.
- Performed onboarding of employees.
- Supported the recruitment process.
- Ensured positive candidate hiring experience.
- Conducted pre employment process including background checks, references, and drug tests.
- Collaborated with other store managers to share best practices, streamline processes, and optimize resources across locations.
- Fostered a positive work environment, leading to increased employee retention and reduced turnover rates.
- Managed staffing levels to ensure optimal coverage during peak periods without sacrificing efficiency or quality of service.
Revenue Officer
North Carolina Department of Revenue
Wilmington, NC
08.2021 - 11.2022
- Assist taxpayers and their representatives to determine tax liabilities and educate the public on state tax matters.
- Adjust accounts based on research or documents provide by taxpayer.
- Assist and educate all taxpayers to promote compliance with State revenue laws.
- Enforce North Carolina's tax laws, including issuing garnishments, tax warrants, certicates of tax liability, levy warrants, and corporate suspension.
Sales Floor Team Lead / General Merchandise Associate
Walmart
Surf City, NC
08.2019 - 06.2021
- Trained new hires on company policies and procedures and ensuring they are aware of all changes.
- Monitoring inventory levels of all departments in order to ensure they are at appropriate levels.
- Keeping track of the financials that correspond with the total store.
- Performing clerical tasks such as answering phones, greeting customers, and processing paperwork.
- Served as a primary source to provide day to day answers to employees inquires on policies, leave, and vacation.
- Determined the needs of customers.
- Assisted in performance development of associates.
Sales Associate
Walmart
Fayetteville, NC
01.2017 - 08.2019
- Greeted and assisted customers with positive attitude.
- Helped customers find products and assisted customers in buying journey.
- Kept shelves stocked and areas clean and safe.
- Monitored food and mechandise quality.
- Adhere to polices and guidelines set my corporate and upper management.
Sales Associate
Walmart
Surf City, NC
07.2014 - 01.2017
- Acknowleded customer needs and resolved customer issues and concerns.
- Sorted and stocked merchandise appropriately on the sales floor.
- Maintained a clean, neat, and member-ready area.
- Worked in compliance with corporate guidelines.
Education
MBA - Business Administration And Management
East Carolina University
Greenville, NC12.2020
BS of Science in Healthcare Administration - Health Administration
Fayetteville State University
Fayetteville, NC12.2017
Associate of Arts/ College Transfer -
Cape Fear Community College
Wilmington, NC12.2015
Highschool Diploma -
Topsail High School
Hampstead, NC06.2011
Skills
- Training and performance management
- Recruiting
- Onboarding
- Conflict resolution
- Labor laws & regulatory compliance
- Adaptability
- Critical Thinking
- Accounting
- Professional Phone Etiquette
- Written & Verbal Communication communication
Timeline
Revenue Officer
Internal Revenue Services
07.2023 - Current
Store Lead Manager
Walmart
11.2022 - 07.2023
Revenue Officer
North Carolina Department of Revenue
08.2021 - 11.2022
Sales Floor Team Lead / General Merchandise Associate
Walmart
08.2019 - 06.2021
Sales Associate
Walmart
01.2017 - 08.2019
Sales Associate
Walmart
07.2014 - 01.2017
MBA - Business Administration And Management
East Carolina University
BS of Science in Healthcare Administration - Health Administration
Fayetteville State University
Associate of Arts/ College Transfer -
Cape Fear Community College
Highschool Diploma -
Topsail High School