Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brieanna Voorhees

Fairport,New York

Summary

Goal-oriented manager with distinguished experience in Retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Service-oriented Sales Manager with more than 8 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.

Overview

2026
2026
years of professional experience

Work History

Part Time Manager

Vera Bradley
2022 - Current
  • Enhanced productivity by implementing efficient time management strategies for team members.
  • Collaborated with cross-functional teams to establish deadlines and ensure timely project completions.
  • Instituted a culture of continuous improvement where employees were encouraged to identify inefficiencies or bottlenecks in existing processes leading to ongoing enhancements of time management practices.
  • Acted as liaison between departments to facilitate communication and streamline work processes, improving overall efficiency.

STORE MANAGER

Francesca's Collections
10.2020 - 2023
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.

Assistant Store Manager

Victoria's Secret
11.2018 - 2021
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Wrote merchandising guidelines for new product launch kits to keep all teams on same page and effective.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.

BARISTA

Starbucks
10.2017 - 04.2019
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 20 minutes.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Cultivated ability to recall customers' names and address each by name.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

GUEST SERVICE ASSOCIATE

Target
04.2017 - 10.2017
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Increased productivity through streamlined processes and system efficiency.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.

WAITRESS

Denny's
08.2013 - 02.2017
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces-wiping tables, placing trash in receptacles and replenishing supplies.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

IMPACT ASSOCIATE

Hot Topic Inc.
11.2014 - 04.2016
  • Completed physical inventory counts annually.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Provided information on company offerings to promote products and services to customers.

Education

High School - undefined

Brighton High School
Rochester, NY
06.2012

Skills

  • Project manager supervision
  • Managerial experience
  • Microsoft Word
  • Staff Training
  • Technology-savvy

Timeline

STORE MANAGER

Francesca's Collections
10.2020 - 2023

Assistant Store Manager

Victoria's Secret
11.2018 - 2021

BARISTA

Starbucks
10.2017 - 04.2019

GUEST SERVICE ASSOCIATE

Target
04.2017 - 10.2017

IMPACT ASSOCIATE

Hot Topic Inc.
11.2014 - 04.2016

WAITRESS

Denny's
08.2013 - 02.2017

High School - undefined

Brighton High School

Part Time Manager

Vera Bradley
2022 - Current

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