BrieAnne Chapman

Sales/Retail Stock Associate

Rue 21

Greenville , SC

03.2016 - 12.2021

Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors 10%.
Updated manuals to reflect amending of rates, rules or regulations.
Updated merchandise pricing to match new values and special promotional rates.
Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
Interacted with guests in friendly and knowledgeable way.
Stocked shelves to match planogram images and instructions.
Managed timely and effective replacement of damaged or missing products.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.
Partnered with merchandising team to create and implement profitable pricing strategies.
Pre-assembled containers to be easily selected by packing associates.
Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Safely and securely loaded items to prevent damage during transport.
Unloaded deliveries from trucks in prompt fashion.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Stocked shelves, racks, and cases with new or transferred merchandise.
Kept work areas neat, clean and free from debris.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Tracked production and quality control systems to proactively identify deficiencies.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Labeled products, rotated stock and fronted merchandise for appealing display.
Marked stock with identification tags and labels to outline information such as storage locations.
Managed order availability by keeping detailed records of Retail stock inventory in Microsoft.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Boosted store revenues 10% by persuasively cross-selling Clothing items.
Maintained productivity and accuracy while continuously lifting and unpacking over 50 pounds of clothing packages.
Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Greeted customers and directed to requested products.
Stocked designated items on shelves, end caps and displays.
Addressed customer complaints and requests by resolution or escalation.
Minimized packaging time by designing streamlined organization system for clothing items in warehouse.
Picked and packed order items.
Prepared and checked outbound shipments for accuracy.
Received new stock and input values into computer system.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.-
Followed orders precisely for correct items, sizes and quantities.
Maintained store assets with effective loss prevention strategies.
Hauled clothing items from stock, using racks and buckets and placed on correct store shelves.
Moved and lifted heavy loads of merchandise using hand trucks equipment.
Noted unsafe components inside packages and discussed concerns with supervisors.
Reviewed order slips, picked products and staged merchandize to be shipped.
Greeted store customers and discussed needs.
Operated Microsoft computer system, hand-held inventory control device and calculator to fill orders on time.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Created and enforced detailed organization processes to increase quality and service standards.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Recorded daily activities for inventory control.-
Recorded daily activities for inventory control.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Issued receipts and processed refunds, credits or exchanges.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Answered questions about store policies and addressed customer concerns.
Logged reports, expenses, receipts and sales documents into digital database.
Greeted customers and helped with product questions, selections and purchases.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Supported loss prevention goals by monitoring shopper behavior.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Spoke to customers in native language to increase loyalty and establish relationships.
Maintained clean sales floor and straightened and faced merchandise.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders and gift card activations.
Folded and arranged merchandise in attractive displays to drive sales.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Supported efficient and timely replenishment of sales floor merchandise.
Informed customers of current store promotions to encourage additional sales purchases.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Worked closely with shift manager to solve problems and handle customer concerns.
Stocked merchandise, clearly labeling items, and arranging according to size or color.

Summary

Overview

Work History

Sales/Retail Stock Associate

Creator

Education

High School Diploma -

Skills

Timeline

Creator

Sales/Retail Stock Associate

High School Diploma -

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