Summary
Overview
Work History
Education
Skills
Timeline
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Brieanne (Brie) Santa Cruz

Winter Garden,FL

Summary

Reliable team member brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists colleagues in completing tasks while maintaining a client-centric approach.

Overview

3
3
years of professional experience

Work History

Front of House Trainer

Chick-Fil-A
05.2023 - Current
    • Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
    • Improved team efficiency with well-structured training sessions in customer service skills, product knowledge, and company policies.
    • Verified prepared food met standards for quality and quantity before serving to guests.
    • Served and assisted guests by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Assistant Manager

The Pizza Press
09.2021 - 05.2023
  • Improved guest satisfaction by addressing and resolving complaints promptly.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Education

Valencia College

Skills

  • Time management abilities
  • Excellent written and verbal communication
  • Professionalism
  • Special requests handling
  • Problem-solving
  • Goal setting
  • Adaptability and Flexibility
  • Social Perceptiveness
  • Multitasking
  • Training and mentoring

Timeline

Front of House Trainer

Chick-Fil-A
05.2023 - Current

Assistant Manager

The Pizza Press
09.2021 - 05.2023

Valencia College

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Brieanne (Brie) Santa Cruz