Briegia Walker

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Answered customer inquiries and provided accurate information regarding products and services.
• Maintained detailed records of customer interactions, transactions and comments for future reference.

• Updated daily production logs and informed management of production incidents or non-conformance issues.
• Followed tooling instructions and product specifications to determine and implement operational sequences.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Maintained equipment performance by lubricating and cleaning components.
• Set up and operated production machinery in accordance with prescribed procedures and guidelines.
• Loaded materials into production machinery according to instructions.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Organized and attended meetings and compiled related documents and reports.
• Kept detailed track of household and maintenance inventory and schedules.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.

The Student Academy of Beauty, Liscense Pending for state exam