Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Legal Assistant/ReductionsSpecialist
Scher & Scher Law Group
12.2022 - Current
Drafted and sent Reduction Requests to healthcare providers and insurance companies
Negotiated with healthcare providers and insurers to reduce or waive their balances
Drafted and sent out balance verifications to providers and requested updated ledgers and PIP logs
Drafted and sent closing statements to clients
Verified attorney fees and referrals prior to drafting closing statements
Kept in touch with all clients and providers in regards to their cases
Gave weekly updates on all reductions worked on.
Worked alongside attorneys and fellow legal assistants on complex cases.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
Organized documents to manage paper and electronic filing systems of clients.
Answered central telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed multiple tasks and met time-sensitive deadlines.
Handled assignments independently with good judgement and critical thinking skills.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Resolved customer problems and complaints.
Answered phone promptly and directed incoming calls to correct offices.
Admin. Assistant/Receptionist
RAS LaVrar Law Offices
03.2021 - 02.2022
Submitted proposed orders for judges and attorneys, set up pre-trial dates and orders for telephonic hearings, scheduled interviews, handled front desk operations, sorted, logged, and organized mail.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Sorted, received, and distributed mail correspondence between departments and personnel.
Answered central telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Operated multi-line telephone system to answer and direct high volume of calls.
Kept reception area clean and neat to give visitors positive first impression.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Security Supervisor
Benedictus Group, LLC
12.2020 - 03.2021
Managed security policies and procedures to promote safety and security of personnel and assets.
Developed and maintained emergency response plans to promote fast and effective action during crises.
Monitored and approved access control systems for accessibility to authorized personnel.
Responded swiftly to security incidents and effectively resolved security issues.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Evaluated security systems and procedures to identify areas for improvement.
Kept team compliant with security protocols and appearance standards.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Recorded incident reports with detailed accounts of occurrences.
Analyzed and investigated incidents alongside functional management and security supervisors.
Education
HS Diploma - undefined
St. Lucie West Centennial High School, States
Surgical Technology
City College - Fort Lauderdale
Fort Lauderdale, FL
Skills
Cash Handling
Typing
Microsoft,
Organizational
Military Experience
Customer Service
Loss Prevention
Surveillance
Outlook
Filing
Florida E-Filing
Livevox
Legal Document Preparation
Writing and Editing
Legal Compliance
Legal Research
Document Preparation
Administrative Support
Office Management
Billing Statements
Evidence Gathering
Billing and Collections
Microsoft Office
Medical Terminology
Organizational Skills
Verbal and Written Communication
Data Entry
Organization and Time Management
Decision-Making
Negotiation skills
Timeline
Legal Assistant/ReductionsSpecialist
Scher & Scher Law Group
12.2022 - Current
Admin. Assistant/Receptionist
RAS LaVrar Law Offices
03.2021 - 02.2022
Security Supervisor
Benedictus Group, LLC
12.2020 - 03.2021
HS Diploma - undefined
St. Lucie West Centennial High School, States
Surgical Technology
City College - Fort Lauderdale
Additional Information
Military Service from 2017-2018 (DD214 will be provided upon request)