Briellah Perkins
Sapulpa,OK
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes with strategic planning, process improvement and creating a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with developing comprehensive marketing plans that align with business objectives. Utilizes consumer insights and market trends to create successful targeted campaigns. Track record of fostering strong team collaboration and driving measurable results.
Clerical professional with commitment to enhancing employee satisfaction and managing efficient HR operations. Proven ability to support recruitment, handle employee relations, and facilitate training programs. Known for strong collaboration skills and adaptability in dynamic work environments.
Overview
10
10
years of professional experience
Work History
Branch Manager
Heights Finance
11.2024 - Current
- Led branch operations, ensuring compliance with organizational policies and regulatory requirements.
- Developed and implemented strategic plans to enhance customer service and increase client satisfaction.
- Mentored and trained team members on best practices for sales techniques and operational procedures.
- Analyzed financial reports to drive budgeting decisions and optimize resource allocation.
- Developed creative briefs for new products and marketing tactics in collaboration with package design team, consumer marketing and outside agencies.
- Participated in marketing meetings, trade shows and industry events.
- Strengthened client relationships by providing tailored marketing advice and support.
Assistant Manager
Heights Finance
04.2023 - 11.2024
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Administrative Assistant/Marketing Assistant
Cedar Crest Manor
01.2022 - 02.2023
- Assisted new employees with new-hire paperwork and reviewed for completeness.
- Maintained knowledge of office procedures and policies relating to cash reports, register checkups, deposits and checks.
- Operated calculator, computer and other general office equipment and totaled checks, cash and credit cards from previous day.
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Resolved issues through active listening and open-ended questioning, escalating major problems to nursing staff.
- Collaborated with admissions and administrator departments to achieve marketing tactics and delivery.
- Meet with outside clients and facilities for information and marketing meetings.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained accurate and complete documentation for financial department procedures to facilitate resident funds.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Inputted all gathered information and researched data on applicants into computer system using Oklahoma Healthcare Authority website.
- Maintained accuracy, completeness and security for medical records and health information.
- Maintained database for storage and retrieval of medical records.
- Secured medical records against loss or unauthorized access.
- Utilized PointClickCare to manage and confirm patient data, such as insurance, demographic and medical history information.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
Unit Secretary/Nursing Assistant
JCMH
03.2021 - 11.2021
- Managed incoming calls and directed to appropriate department.
- Maintained rapport with physicians, nurses and other healthcare personnel
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Transcribed doctors' medication orders, lab test requests and care plans.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
- Secured medical records against loss or unauthorized access.
- Processed patient admission and discharge documentation.
- Supported smooth admission and discharge processes by handling associated documents.
Human Resources Specialist
U.S Army
12.2015 - 01.2019
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Performed timely project management within budget constraints for issues regarding executive leadership.
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity and recruitment.
- Delivered consultative services and recruited qualified and diversified candidates for promotions.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with rugulations.
Education
High School Diploma -
Thornridge Highschool
Dolton, IL05.2015
Skills
- Organization and Time Management
- Dependable and Responsible
- Strategic Marketing Management
- Analytical and Critical Thinking
- Multitasking Abilities
- Self-Motivated
- MS Office Programs
- Excellent Communication
- Written Communication
- Data Entry and processing
- Credit analysis
- Staff training and development
- Team leadership
- Client relationships
Hobbies
- Poetry
- Art
- Music
- Research
Timeline
Branch Manager
Heights Finance
11.2024 - Current
Assistant Manager
Heights Finance
04.2023 - 11.2024
Administrative Assistant/Marketing Assistant
Cedar Crest Manor
01.2022 - 02.2023
Unit Secretary/Nursing Assistant
JCMH
03.2021 - 11.2021
Human Resources Specialist
U.S Army
12.2015 - 01.2019
High School Diploma -
Thornridge Highschool