Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
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Brielle Anderson

Saint Louis Park,MN

Overview

6
6
years of professional experience

Work History

Account Development Manager

Merchology
01.2023 - 01.2024
  • Managed warm inbound leads with a minimum spend potential of $5K+, focusing on high-value opportunities with long-term growth potential.
  • Conducted detailed pre-sale account research to assess viability for retention, expansion, and strategic alignment. Hosted 10-12 discovery calls a week to accomplish this as well as leverage chatgpt to do an account summary.
  • Led initial client engagements and oversaw first projects to ensure brand fit, service alignment, and successful onboarding.
  • Qualified accounts based on buying behavior and organizational structure, determining whether to transition them to the Account Executive team to deeper prospecting and expand.
  • Hosted prospective clients onsite, delivering showroom tours and personalized walkthroughs of the on-site decoration facility.

Account Executive

Merchology
01.2022 - 01.2023
  • Managed a book of 120+ established large and enterprise-level accounts.
  • Focused on organic growth by prospecting within existing accounts and leveraging referrals.
  • Built relationships with key decision-makers to gain approval onto Approved Vendor Lists (AVLs), increasing long-term revenue potential.
  • Delivered quarterly business reviews and growth plans tailored to client needs.
  • Finished 97% to quota.
  • For all roles below: Acted as the central point of contact across internal departments- this included merchandising, quoting, art and production- working closely with the VP of sales to align on project goals, creative direction, pricing and production timelines for high-value custom projects.

Account Manager

Merchology
01.2020 - 01.2022
  • Oversaw and retained a portfolio of 400+ accounts with a strong focus on client satisfaction and reorders.
  • Partnered with project managers to manage end-to-end order fulfillment.
  • Strategically farmed accounts to uncover new opportunities and expand product use across departments.
  • Maintained consistent communication to ensure brand alignment and program success.

Merchologist/Customer service Representative
01.2018 - 01.2020
  • Supported incoming leads and online shoppers by providing timely, knowledgeable assistance via live chat, phone, and email.
  • Managed the company’s live chat feature, delivering real-time support to increase conversion rates and enhance the customer experience.
  • Responded to incoming calls through the company’s main line, resolving inquiries related to product selection, order status, and customization options.
  • Acted as a frontline brand representative, guiding clients through the purchasing process and offering product recommendations tailored to their needs.
  • Collaborated with internal departments to ensure seamless handoffs for more complex custom orders or high-value opportunities.

Education

Retail Merchandising Buying & Product Development, Minor Business Administration

University of Wisconsin Stout
05.2018

Skills

  • Proficient in the following CRMS:
  • Sales force, Commonsku, Netsuite, Shopify
  • Hubspot Syncore
  • ASI/PPAI wholesale pricing

Timeline

Account Development Manager

Merchology
01.2023 - 01.2024

Account Executive

Merchology
01.2022 - 01.2023

Account Manager

Merchology
01.2020 - 01.2022

Merchologist/Customer service Representative
01.2018 - 01.2020

Retail Merchandising Buying & Product Development, Minor Business Administration

University of Wisconsin Stout

Hobbies and Interests

I love to travel. It always involves meeting new people and listening to new perspectives and experiences. Part of the reason I got into sales. New stories everyday. I have a passion for thrifting new items (apparel and furniture alike). Big family gal and spend time at the cabin as much as I can.

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Brielle Anderson