Brielle Anderson
Minneapolis,MN
Summary
Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction. Every job I have experienced, I have left with life long friends in my coworkers, managers and bartenders.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Roseside Grill
10.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Assisted in coordinating front-of-house operations during peak hours.
- Provided menu information and answered guest inquiries promptly.
- Collaborated with servers to ensure seamless service flow.
- Maintained cleanliness and organization of host station and waiting area.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Florist Assistant
Rose Cottage Creations Florist
12.2022 - 07.2024
- Assisted in designing floral arrangements for events and special occasions.
- Managed inventory of flowers and supplies, ensuring optimal stock levels.
- Maintained cleanliness and organization of workspaces to promote efficiency.
- Collaborated with team members to fulfill customer orders promptly and accurately.
- Processed incoming flower shipments, inspecting quality and freshness upon arrival.
- Provided exceptional customer service, addressing inquiries and offering recommendations.
- Trained new staff on floral preparation techniques and safety protocols.
- Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
Cashier
Culvers
02.2021 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Deforest Area High School
De Forest, WISkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Cash handling
- Scheduling
- Assertiveness
- Relationship building
- Table bussing
- Guest relations
Accomplishments
- Head captain on a team of 25 in the development of our high school dance team
Timeline
Restaurant Hostess
Roseside Grill
10.2024 - Current
Florist Assistant
Rose Cottage Creations Florist
12.2022 - 07.2024
Cashier
Culvers
02.2021 - 10.2022
High School Diploma -
Deforest Area High School